South Bay BMW

I'm happy! This dealership and people who work there are amazing. They are cooperative, supportive, and friendly. They do their best to keep you on the track. I This dealership and people who work there are amazing. They are cooperative, supportive, and friendly. They do their best to keep you on the track. I really appreciate them. More

Halton Martinez has been my service advisor for years. He is excellent. Because of him, I enjoy my visits to the service department even when I know it's going to has been my service advisor for years. He is excellent. Because of him, I enjoy my visits to the service department even when I know it's going to cost me. The woman who greets arrivals to the service department is also friendly and helpful. I just wish I remembered her name! More

Anderson Chinchilla Anderson was excellent service consultant. He has been my service consultant for my last three visit to BMW dealership for maintenance service. He c Anderson was excellent service consultant. He has been my service consultant for my last three visit to BMW dealership for maintenance service. He communicated with me very well and provided updates. In addition, Anderson was very punctual. When he says he will provide me an update at a specific time, he delivers. More

VIP service at South Bay The service department (willie and George) is great! They always take great care of me and accomodate my busy schedule with a loaner vehicle. Five sta The service department (willie and George) is great! They always take great care of me and accomodate my busy schedule with a loaner vehicle. Five stars for South Bay BMW! Tamara More

Best of the best Dan is the absolute best service adviser since so long time ago I was started to get service at South bay BMW. He always listen and helpful advice fro Dan is the absolute best service adviser since so long time ago I was started to get service at South bay BMW. He always listen and helpful advice from his strong knowledge. thanks to his quick efforts and comfortable friendship. More

Nice person but I was handed off to another person. I still gave a high rating even though I was immediately handed off to another person (and wasn't given any explanation that this was happening, or wh I still gave a high rating even though I was immediately handed off to another person (and wasn't given any explanation that this was happening, or why) because he was nice. BUT, I specifically said I wanted the same car as I had. . . and ended up with one that didn't have the front and back alert (beeping) or the keyless entry. He told me about the alert not being on this car but I was bummed to find out it wasn't keyless after I drove home. THIS IS MY 6TH CAR WITH THIS DEALERSHIP and I feel like these details should be treated as important. I always ask to end up with monthly payments under $500, but somehow, it always ends up higher by the time were done with the financial person. And then with the turn in, Marc said there were $900 worth of nicks! I kept that car clean and it only had parking lot dings (which I can't control). I feel like these nickle and diming techniques are not a great quality and my loyalty should be treated better. I was considering switching to a Tesla, but Marc also told me that I shouldn't do that because Tesla doesn't have any service centers, which I found out later, isn't true. :-( These "little" irritations have added up to a feeling of shadiness. More

Great service Dan Grammer is the reason I keep coming back to South Bay BMW. Dan keeps me informed of the service being performed. He calls when he says he will c Dan Grammer is the reason I keep coming back to South Bay BMW. Dan keeps me informed of the service being performed. He calls when he says he will call. He is knowledgeable, attentive and friendly. More

Great knowledgeable service I dropped of my M4 on Monday afternoon they gave me an Enterprise x3 and I picked my car the following day - no fuss great service. I dropped of my M4 on Monday afternoon they gave me an Enterprise x3 and I picked my car the following day - no fuss great service. More

Very nice person first time we met very comfortable right away i already recomend to the whole family and friends, my next car I’ll come back here again first time we met very comfortable right away i already recomend to the whole family and friends, my next car I’ll come back here again More

Service Once I was able to get through on the phone the service was great. Scheduling the VIP service is always challenging but once you can do it it is wort Once I was able to get through on the phone the service was great. Scheduling the VIP service is always challenging but once you can do it it is worth it.Sometimes they don’t have drivers to deliver these cars and so you have to wait for a few days. More