South Bay BMW

Replace tire and car wash Replace a brand new tire which has a nail, but sales did not offer an option for tire warranty (Does X3 has tire warranty?), the replacement is expens Replace a brand new tire which has a nail, but sales did not offer an option for tire warranty (Does X3 has tire warranty?), the replacement is expense for just one tire. The service person’s name did not show up at selected list, who do I need to choose? More

Good experience Reliable partner. Helped me to find new car and it was delivered next day. Spend very little time at the dealership. Process was transparent and upfro Reliable partner. Helped me to find new car and it was delivered next day. Spend very little time at the dealership. Process was transparent and upfront. More

Better service in Reno Nevada The Service Advisor Anderson was a great help, but the actual auto service left me with a repeat incident on the Sierra Mountains, no phone reception The Service Advisor Anderson was a great help, but the actual auto service left me with a repeat incident on the Sierra Mountains, no phone reception and very frustrated. However, Anderson continued to support me in getting auto service contact information for Bill Pearce BMW Reno Nevada and they ultimately resolved. More

MY first BMW service Excellent Service and attention to my questions and anticipated my needs. This was my first experience for my first new car in many years. Also, appre Excellent Service and attention to my questions and anticipated my needs. This was my first experience for my first new car in many years. Also, appreciated the loaner car and coffee bar. More

Great experience from start to finish. I waited for my routine maintenance and it was done quicker than I expected. Easy wait and pleasant time. Would definitely co from start to finish. I waited for my routine maintenance and it was done quicker than I expected. Easy wait and pleasant time. Would definitely come back More

Annual Auto Service The service I received was excellent. Annual service was performed, a temp sensor recall was completed, and new floor mats were installed. All of th The service I received was excellent. Annual service was performed, a temp sensor recall was completed, and new floor mats were installed. All of this was accomplished ahead of the promised completion time. Anderson Chinchilla scheduled this activity and provided me with Uber transportation from and to the dealership. Very well done and convenient. More

Annual Auto Service The overall service received was outstanding, as well as the customer service from everyone that I encountered. I will return to this dealership for s The overall service received was outstanding, as well as the customer service from everyone that I encountered. I will return to this dealership for sales, service, and parts in the future. Excellent job everyone! More

Tires aligned Anderson who assisted me was very pleasant and knowlegable. Watching the high TV was a plus. The time went by so fast. Enjoyed having Starbucks right Anderson who assisted me was very pleasant and knowlegable. Watching the high TV was a plus. The time went by so fast. Enjoyed having Starbucks right there, as well. More

Excellent service department, friendly staff Dan is super friendly and was very accommodative with recall service was due for my vehicle. South Bay BMW's facility was renovated a few years back a Dan is super friendly and was very accommodative with recall service was due for my vehicle. South Bay BMW's facility was renovated a few years back and the service and waiting areas are comfortable and sleek. They are also dog-friendly, if you need to wait with your furry buddy there. More

Thanks Lino! Very Grateful for the wonderful customer service and personal attention; fast service and car came back very clean; keep up the good work ; thanks aga Very Grateful for the wonderful customer service and personal attention; fast service and car came back very clean; keep up the good work ; thanks again More