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South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,234 reviews
June 04, 2018
Service Armando was very professional and helpful , I hope he services my car in the future. I appreciate him letting me know promptly when the service was co Armando was very professional and helpful , I hope he services my car in the future. I appreciate him letting me know promptly when the service was complete. More
by Ari1212
Employees Worked With
Armando
June 04, 2018
Great experience! Fantastic experience buying a certified pre-owned BMW. The car was in impeccable condition and the team spent the time to help me understand the featu Fantastic experience buying a certified pre-owned BMW. The car was in impeccable condition and the team spent the time to help me understand the features. More
by barri
Employees Worked With
Steve Marx
June 04, 2018
Service the way it should be done! Came in, they were expecting me. Did everything on the 1st visit as planned. Car ready when promised. What more could you ask for? PERFECTION! Came in, they were expecting me. Did everything on the 1st visit as planned. Car ready when promised. What more could you ask for? PERFECTION! More
by Shelby
Employees Worked With
Chris Vartarian
June 02, 2018
Help when you need it! Had a need for an honest evaluation of engine. Was given clear and easy info with approx. costs. This as done in a timely fashion. Much appreciated. Had a need for an honest evaluation of engine. Was given clear and easy info with approx. costs. This as done in a timely fashion. Much appreciated. More
by 1957pirates
Employees Worked With
George, service adviser
June 01, 2018
Top Quailty Service I actually love going to Southbay BMW for service. The level of professionalism demonstrated by the entire operation is exemplary. The service advisor I actually love going to Southbay BMW for service. The level of professionalism demonstrated by the entire operation is exemplary. The service advisors are top notch and customer focused. This time I had Kyle who was one of the best of the best. Their waiting areas are very comfortable (inside or outside) and they have an excellent programs if you need to drop your vehicle off. Highly recommended! More
by MackDaddy
Employees Worked With
Kyle Robinson
June 01, 2018
Service Air May I like them since you can have a loaner car, everybody is friendly and Leno always explains things quite well! Check in could be a bit faster, but I I like them since you can have a loaner car, everybody is friendly and Leno always explains things quite well! Check in could be a bit faster, but I guess that happens when one is busy More
by Gabi
Employees Worked With
Felino Serrano
June 01, 2018
Lino Serrano is the best! I've leased three Minis. One of the main reasons I chose to lease my third Mini through South Bay BMW/Mini is the service I received from Lino....EVE I've leased three Minis. One of the main reasons I chose to lease my third Mini through South Bay BMW/Mini is the service I received from Lino....EVERY SINGLE TIME. Thanks, Lino! Dominique :) More
by dgirlp
Employees Worked With
Lino Serrano
May 31, 2018
Fast and Friendly My check engine light recently came on. I brought my car in, for a loaner, Lino was great. My car was done that day. I dropped off the loaner after wo My check engine light recently came on. I brought my car in, for a loaner, Lino was great. My car was done that day. I dropped off the loaner after work, got my car and was on my way! More
by BrittanySage
Employees Worked With
Lino
May 27, 2018
Annual service and respond to recall Extremely professional and courteous. Vehicle had minor repairs accomplished and recall done. Vehicle was washed, vacuumed, when I picked it up from Extremely professional and courteous. Vehicle had minor repairs accomplished and recall done. Vehicle was washed, vacuumed, when I picked it up from dealer. No charge for repairs More
by Ann’s bemmer
Employees Worked With
Dan Grammer
May 27, 2018
Great service, great service reps Just had my ‘16 Cooper Clubman services at South Bay. Car came back clean and all issues taken care of, including the tow hook cover on the front bump Just had my ‘16 Cooper Clubman services at South Bay. Car came back clean and all issues taken care of, including the tow hook cover on the front bumper that came off in a car wash and wiper replacement. Big shout out to Khatchig (“Chris”) Varangian, very courteous and knowledgeable young man with an outstanding work ethic and a real car guy, too! Very happy with the experience. I’ll be back for the next service AND the next Mini! BTW, the surveystarpro link on the feedback email I was sent by Khatchig doesn’t work. I’m sure it isn’t his fault, though! More
by Miniterrier dude
Employees Worked With
Khatchig Vartanian
