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South Bay BMW

Torrance, CA

3.9
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,231 reviews

April 09, 2018

Excellent and fast service I came in without an appointment because the Check Engine Light was illuminated. Anderson Chinchilla, Service Writer provided me with excellent servi More

by bmwx3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anderson Chinchilla
Apr 09, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

April 09, 2018

great service of car, new experience (uber pick-up) bmw always has new and exciting experiences. (products, sweepstakes, etc.) service and sales are friendly and take the time to explain. lovely sh More

by #kabmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : car wash and quest services crew
Apr 10, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

April 08, 2018

Exceptional service Well explained by Timothy McIntosh. It is so easy to understand and he explained what covers to all my warranty. Great customer Service. Thank yo More

by MylaX1BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Apr 08, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We trust you're enjoying every mile ahead in your Ultimate Driving Machine, and we look forward to seeing you in our store anytime in the future!

April 05, 2018

Strait and to the point Pleasant individual very knowledgeable and informative about the service needed and my many questions were answered thank you for everything I’ll use More

by Thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Apr 05, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

April 04, 2018

Best ever Honestly Eddie is a superstar! I wish all my business interactions in life dealt with him! Kind, gentle, accomplishes tasks effectively and very HON More

by Drbrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramos
Apr 05, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Eddie here at South Bay BMW! Reading about the attention and care Eddie gave you during your visit is terrific to hear, and we'd like to congratulate you on your BMW! Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future!

April 03, 2018

Oil Change Completed the service in the same day. Friendly and excellent service as always. Good jobs for Timonthy and the lady whom prepare the loaner verhic More

by Simon in Torrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Apr 05, 2018 -

South Bay BMW responded

Hello Simon, Thanks for sharing your recent 5 star service experience with Tim and the rest of our team here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future!

April 02, 2018

Drop off service Taken care of on a timely basis. Dropped car off on Wednesday for pick up on Monday. Car was ready with a minimal amount of time required. More

by John Tiberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx, Alen Yadegar
Apr 03, 2018 -

South Bay BMW responded

Hi John, Thanks for sharing your recent 5 star experience with both Steve and Alan here at South Bay BMW! We're pleased to read your kind review, and we're glad we could provide such an efficient experience. Enjoy the road ahead in your Ultimate Driving Machine!

April 02, 2018

Excellent experience at South Bay BMW I purchased a 330i this week. Christian Martin made the entire experience so easy and pleasant! I traded in my current 328 i, test drove a few car More

by Lonnie Steinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martin
Apr 03, 2018 -

South Bay BMW responded

Hi Lonnie, Thanks for sharing your recent 5 star experience with Christian here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your 330i! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

April 01, 2018

Biggest xxxxxxxxx in town! He was rude on the phone. Told me he didn’t care if we kept our leases with BMW or not and hung up the phone on me. I won’t come back till this xxxxxx More

by Carsfordsys
Recommend Dealer
No
Employees Worked With
Marc Cleary
March 31, 2018

Very happy with my service experience. Thank you all Very excellent service, Thankyou Chris🤗 And everyone I dealt with was super. I received a very quick appointment, My car was serviced and ready t More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris.
Mar 31, 2018 -

South Bay BMW responded

Hi Jill, Thanks for sharing your recent 5 star service visit with Chris here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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