Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,231 reviews
March 30, 2018
Excellent Customer Care Brought my car in for service making a strange noise just a few months after purchase. Jorge was very helpful stayed on top of the issue. Contacted m Brought my car in for service making a strange noise just a few months after purchase. Jorge was very helpful stayed on top of the issue. Contacted me a few times to let me know the status. Jorge provided excellent service, very polite and genuinely cares about his customer. More
by Keeks
Employees Worked With
Jorge Gonzalez
March 29, 2018
Service with a smile My service advisor is Lino. He takes the time to figure out what I need and explains everything well. My car is always done right and on time. My service advisor is Lino. He takes the time to figure out what I need and explains everything well. My car is always done right and on time. More
by MRL_MINI
Employees Worked With
Lino Serrano
March 28, 2018
Exceptional customer care! Lino is the best person to work with! Exceptional customer care. Told me everything I needed and what I could hold off on doing since servicing my car Lino is the best person to work with! Exceptional customer care. Told me everything I needed and what I could hold off on doing since servicing my car can be expensive. I didn’t buy my mini as South Bay but I always get my service needs there. More
by JAMPROD
Employees Worked With
Lino, Service Advisor
March 27, 2018
Excellent Customer Service This is the second time I have purchased a BMW from SouthBay BMW. Both times Through Avi Nemes. He is Professional and helpful. he made the process f This is the second time I have purchased a BMW from SouthBay BMW. Both times Through Avi Nemes. He is Professional and helpful. he made the process foe me as smooth as possible. I would definitely recommend Avi to all my friends and family. Thank you very much Avi Nemes. More
by Joycette Goodwin
Employees Worked With
Avi Nemes
March 24, 2018
Great dealership and service Only issue is service took longer than stated by about an hour while I was waiting. If I would of known this. I wouldnt of wAited. Only issue is service took longer than stated by about an hour while I was waiting. If I would of known this. I wouldnt of wAited. More
by EducatedRon
Employees Worked With
Jorge
March 24, 2018
great service! great service at south bay bmw. super easy to schedule a service appt. online just 1 day in advance. loaner rental convenience and ease. thx sb bmw! great service at south bay bmw. super easy to schedule a service appt. online just 1 day in advance. loaner rental convenience and ease. thx sb bmw! More
by Tiffany
Employees Worked With
Timothy McIntosh
March 22, 2018
Responsive, efficient, trustworthy, and friendly! Marc was awesome! We said exactly what we wanted and he delivered. He was prompt in responding to emails and he gained my trust right away. I always f Marc was awesome! We said exactly what we wanted and he delivered. He was prompt in responding to emails and he gained my trust right away. I always feel confident going to South Bay and I will continue to be a BMW loyalist. More
by DianaR
Employees Worked With
Marc Cleary
March 22, 2018
Well worth the miles for service at SoBay Mini South Bay Mini has provided all service work on my Mini since day one. I just call for appointment with Lino and he takes care of everything very pro South Bay Mini has provided all service work on my Mini since day one. I just call for appointment with Lino and he takes care of everything very professionally. More
by RW06
Employees Worked With
Lino Serrano
March 21, 2018
Follow up quick appt I texted Willi about a problem from previous appt, he told me to come in, set me up with loaner car, and got me out right away, had my car ready befor I texted Willi about a problem from previous appt, he told me to come in, set me up with loaner car, and got me out right away, had my car ready before the sun came down. More
by George Cho
Employees Worked With
March 19, 2018
Unexpected I had an unexpected warning light come up. I called South Bay BMW and they got me in right away. Great service. Pleasant staff. Couldn’t be happier wi I had an unexpected warning light come up. I called South Bay BMW and they got me in right away. Great service. Pleasant staff. Couldn’t be happier with Southbay BMW. More
by Lisa
Employees Worked With
Anderson, Dan Grammer
