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South Bay BMW

Torrance, CA

3.9
1,235 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,235 reviews

April 02, 2018

Excellent experience at South Bay BMW I purchased a 330i this week. Christian Martin made the entire experience so easy and pleasant! I traded in my current 328 i, test drove a few car More

by Lonnie Steinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martin
Apr 03, 2018 -

South Bay BMW responded

Hi Lonnie, Thanks for sharing your recent 5 star experience with Christian here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your 330i! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

April 02, 2018

Drop off service Taken care of on a timely basis. Dropped car off on Wednesday for pick up on Monday. Car was ready with a minimal amount of time required. More

by John Tiberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx, Alen Yadegar
Apr 03, 2018 -

South Bay BMW responded

Hi John, Thanks for sharing your recent 5 star experience with both Steve and Alan here at South Bay BMW! We're pleased to read your kind review, and we're glad we could provide such an efficient experience. Enjoy the road ahead in your Ultimate Driving Machine!

April 01, 2018

Biggest xxxxxxxxx in town! He was rude on the phone. Told me he didn’t care if we kept our leases with BMW or not and hung up the phone on me. I won’t come back till this xxxxxx More

by Carsfordsys
Recommend Dealer
No
Employees Worked With
Marc Cleary
March 31, 2018

Very happy with my service experience. Thank you all Very excellent service, Thankyou Chris🤗 And everyone I dealt with was super. I received a very quick appointment, My car was serviced and ready t More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris.
Mar 31, 2018 -

South Bay BMW responded

Hi Jill, Thanks for sharing your recent 5 star service visit with Chris here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

March 30, 2018

Excellent Customer Care Brought my car in for service making a strange noise just a few months after purchase. Jorge was very helpful stayed on top of the issue. Contacted m More

by Keeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Mar 30, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Jorge here at South Bay BMW! Thanks for choosing us here at South Bay for your BMW service needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

March 29, 2018

Service with a smile My service advisor is Lino. He takes the time to figure out what I need and explains everything well. My car is always done right and on time. More

by MRL_MINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Mar 29, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Lino here at South Bay! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your service needs. We sincerely look forward to seeing you in our store anytime in the future, and we trust you're enjoying every mile ahead!

March 28, 2018

Exceptional customer care! Lino is the best person to work with! Exceptional customer care. Told me everything I needed and what I could hold off on doing since servicing my car More

by JAMPROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino, Service Advisor
Mar 29, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Lino here at South Bay! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future!

March 27, 2018

Excellent Customer Service This is the second time I have purchased a BMW from SouthBay BMW. Both times Through Avi Nemes. He is Professional and helpful. he made the process f More

by Joycette Goodwin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Avi Nemes
Mar 29, 2018 -

South Bay BMW responded

Hi Joycette, Thanks for sharing your second 5 star experience with Avi here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

March 24, 2018

Great dealership and service Only issue is service took longer than stated by about an hour while I was waiting. If I would of known this. I wouldnt of wAited. More

by EducatedRon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 26, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent positive experience with Jorge here at South Bay BMW! We're pleased to read your review, and appreciate your feedback regarding how the visit took longer than expected. Enjoy the road ahead in your Ultimate Driving Machine!

March 24, 2018

great service! great service at south bay bmw. super easy to schedule a service appt. online just 1 day in advance. loaner rental convenience and ease. thx sb bmw! More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Mar 25, 2018 -

South Bay BMW responded

Hi Tiffany, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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