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South Bay BMW

Torrance, CA

3.9
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,231 reviews

March 19, 2018

Trade in my 2014 428i coupe with the 2018 440i coupe Omar is the best !!! I came here not very sure that I wanted to trade my 2014 428i car because my car was still in a great condition. However after t More

by Yoemei01
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Omar here at South Bay BMW! We've very pleased to read about your time with us, and we'd like to congratulate you on your beautiful new BMW 440i! Thanks for choosing us here at South Bay, and we're here for you anytime in the future for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Great service Darryl is a terrific service advisor. Appointment was take promptly, got a loaner car, and my service was done by the end of the day.. More

by Lnchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Good service Good sales and work smoothly with the purchase. We are happy with the vichecle we bought. Looking for the follow up soon with the service team. More

by Bosco
Recommend Dealer
Yes
Employees Worked With
Robert Lee, Stan Lobunets
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Stan and Robert here at South Bay BMW! We're quite pleased to read your review, and we'd like to congratulate you on your BMW. We sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Simply Great! Both Adams were great! Adam Zailaa (Sales Advisor)- since the moment he first reached out(email) to the moment I drove the new car off the lot took ca More

by Flash_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Zaliaa/ Adam Elzalia
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Adam's here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

March 17, 2018

Came in, job done, left happy! Under the discreet but expert direction of the Service Advisor, Mr. Vahad Oganesyan, the warranty work on my BMW325i was performed beyond expectations More

by BeamMeUp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Oganesyan
Mar 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Vee here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your 3 Series service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

March 17, 2018

Honest and helpful This dealership is one of my favorite place. Besides the nice lounge area, they have mini cafe where you can sit and wait for your service to be done. More

by kimmie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the reason why I placed 4 Star (instead of 5) due to my recent difficult encounter with Josh West. He was not helpful and my expectations were crashed down. He made me tear up when I left the dealership this morning, 03/17/18.
Mar 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued positive service experience with Willie here at South Bay BMW! We're thrilled to read about that part of your review, but we'd like to let you know that we take your experience with Josh very seriously. We're going to review this experience with our management team. Thank you for sharing this feedback, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine.

March 16, 2018

Twenty Plus Years of Excellence Our Family has bought over 15+ Car from this dealership over the past twenty years! There is a good reason that we keep coming back for more. Employ More

by Janice F Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer, Steve Marx, George Munoz
Mar 18, 2018 -

South Bay BMW responded

Hi Janice, Wow! Thank you sincerely for your families continued business here at South Bay BMW over the past 20 years. We're honored, and delighted to read your kind review. We'll make sure this is shared with our teams, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

March 16, 2018

Seamless customer service! As I pulled into the valet service area, Armando Ponce quickly greeted me and arranged for my (BMW!) loaner. I was quickly on my way. I later pi More

by David H Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ponce
Mar 18, 2018 -

South Bay BMW responded

Hi David, Thanks for sharing your recent 5 star service experience with Armando here at South Bay BMW! We're very pleased to read about your quick and easy service experience, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

March 15, 2018

Went the extra mile Really appreciate how Jorge worked with me to take care of a problem, get my car repaired quickly and with minimal hassle. Can’t beat the service and More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Mar 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Jorge here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

March 14, 2018

Excellent Customer Service I purchased my vehicle through South Bay BMW and Fe Celestial who was my advisor. She was polite and friendly and she delivered my vehicle the next mo More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fe Celestial
Mar 14, 2018 -

South Bay BMW responded

Hi Chris, Thanks for sharing your recent and continued positive experience with Fe here at South Bay BMW! We're quite pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we're here for you anytime in the future for scheduled service, parts / BMW accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

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