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South Bay BMW

Torrance, CA

3.9
1,235 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,235 reviews

March 22, 2018

Responsive, efficient, trustworthy, and friendly! Marc was awesome! We said exactly what we wanted and he delivered. He was prompt in responding to emails and he gained my trust right away. I always f More

by DianaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cleary
Mar 24, 2018 -

South Bay BMW responded

Hi Diana, Thanks for sharing your recent 5 star experience with Marc here at South Bay BMW. Reading that we gave you a prompt, professional, and trusting experience puts the true purpose in what we do. Enjoy the road ahead in your Ultimate Driving Machine!

March 22, 2018

Well worth the miles for service at SoBay Mini South Bay Mini has provided all service work on my Mini since day one. I just call for appointment with Lino and he takes care of everything very pro More

by RW06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Mar 24, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent and continued 5 star service experience with Lino here at South Bay MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!

March 21, 2018

Follow up quick appt I texted Willi about a problem from previous appt, he told me to come in, set me up with loaner car, and got me out right away, had my car ready befor More

by George Cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

South Bay BMW responded

Hi George, Thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

March 19, 2018

Unexpected I had an unexpected warning light come up. I called South Bay BMW and they got me in right away. Great service. Pleasant staff. Couldn’t be happier wi More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson, Dan Grammer
Mar 20, 2018 -

South Bay BMW responded

Hi Lisa, Thanks for sharing your recent 5 star service experience with Dan and Anderson here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we're here for you anytime in the future!

March 19, 2018

Trade in my 2014 428i coupe with the 2018 440i coupe Omar is the best !!! I came here not very sure that I wanted to trade my 2014 428i car because my car was still in a great condition. However after t More

by Yoemei01
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Omar here at South Bay BMW! We've very pleased to read about your time with us, and we'd like to congratulate you on your beautiful new BMW 440i! Thanks for choosing us here at South Bay, and we're here for you anytime in the future for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Good service Good sales and work smoothly with the purchase. We are happy with the vichecle we bought. Looking for the follow up soon with the service team. More

by Bosco
Recommend Dealer
Yes
Employees Worked With
Robert Lee, Stan Lobunets
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Stan and Robert here at South Bay BMW! We're quite pleased to read your review, and we'd like to congratulate you on your BMW. We sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Great service Darryl is a terrific service advisor. Appointment was take promptly, got a loaner car, and my service was done by the end of the day.. More

by Lnchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

March 18, 2018

Simply Great! Both Adams were great! Adam Zailaa (Sales Advisor)- since the moment he first reached out(email) to the moment I drove the new car off the lot took ca More

by Flash_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Zaliaa/ Adam Elzalia
Mar 19, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Adam's here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

March 17, 2018

Honest and helpful This dealership is one of my favorite place. Besides the nice lounge area, they have mini cafe where you can sit and wait for your service to be done. More

by kimmie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the reason why I placed 4 Star (instead of 5) due to my recent difficult encounter with Josh West. He was not helpful and my expectations were crashed down. He made me tear up when I left the dealership this morning, 03/17/18.
Mar 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued positive service experience with Willie here at South Bay BMW! We're thrilled to read about that part of your review, but we'd like to let you know that we take your experience with Josh very seriously. We're going to review this experience with our management team. Thank you for sharing this feedback, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine.

March 17, 2018

Came in, job done, left happy! Under the discreet but expert direction of the Service Advisor, Mr. Vahad Oganesyan, the warranty work on my BMW325i was performed beyond expectations More

by BeamMeUp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Oganesyan
Mar 18, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Vee here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your 3 Series service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

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