Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,231 reviews
March 09, 2018
Reggie is Great! I just bought my second certified pre-owned BMW in 5 months from South Bay BMW. It's a stunner! My sales guy, Reggie Jones, was terrific and was very I just bought my second certified pre-owned BMW in 5 months from South Bay BMW. It's a stunner! My sales guy, Reggie Jones, was terrific and was very knowledgeable as he patiently showed me all the many, many aspects of the vehicle that I was interested in, taking me on a test drive, and going through the sales negotiation process. He even drove my old car home for me so I could take my new car home that night. Reggie made sure that I got brand new floor mats the next day, and was the most pleasant sales associate I've ever dealt with in any transaction, ever. More
by Dan
Employees Worked With
Reggie Jones
March 08, 2018
The absolute best in the industry Quality, Respect, and Excellent communication. These are just the beginning of the beyond amazing experience Steve Marx and his team deliver every sin Quality, Respect, and Excellent communication. These are just the beginning of the beyond amazing experience Steve Marx and his team deliver every single time. Many years and multiple BMW's later, the Vargas family returns. More
by kvargas21
Employees Worked With
Steve Marx
March 07, 2018
Lease of 2016 BMW 650i Convertable Eddie Ramos is outstanding, easy to work with and very customer focused. Was able to finish the lease in less than three hours, only issue I had was B Eddie Ramos is outstanding, easy to work with and very customer focused. Was able to finish the lease in less than three hours, only issue I had was BMWs recent changes to what is covered under warranty for new cars, brake pads are no longer covered, warranty period is now less at 3/36K miles and BMW tried to charge me $1600 for my lease return, including replacement tires when the car had only 17K miles on it and when I was under my mileage by nearly 12k miles. More
by LaMB0000001
Employees Worked With
Eddie Ramos
March 07, 2018
Great service and a great buying experience. We purchased a Pre-Owned Certified 535I from Al. We had worked with Al before during our search several months ago. Al made the process seamless and We purchased a Pre-Owned Certified 535I from Al. We had worked with Al before during our search several months ago. Al made the process seamless and was able to close the deal in a very timely fashion. Al is a tremendous asset to the South Bay BMW Family and I look forward to working with him when I get my X6. More
by rbenevides
Employees Worked With
March 07, 2018
BMW X1 THEY WERE GREAT.BROGHT THE CAR TO MY HOUSE.. DID ALL THE PAPERWORK THERE. NO MUSS NO FUSS. MADE MY LIFE VERY EASY. THANKS AGAIN THEY WERE GREAT.BROGHT THE CAR TO MY HOUSE.. DID ALL THE PAPERWORK THERE. NO MUSS NO FUSS. MADE MY LIFE VERY EASY. THANKS AGAIN More
by Jeff Horn
Employees Worked With
Ricardo Claure
March 06, 2018
Wow! Awesome customer service! Ted was attentive and helped us with our new 2018 530i lease. It was the easiest and best car experience I have ever had in my life! Ted was attentive and helped us with our new 2018 530i lease. It was the easiest and best car experience I have ever had in my life! More
by Vero
Employees Worked With
Ted K. Park
March 06, 2018
A painless experience Alex was friendly and helpful. He and Essie worked together. I felt really taken care of in a professional manner. I would definitely use Alex in the Alex was friendly and helpful. He and Essie worked together. I felt really taken care of in a professional manner. I would definitely use Alex in the future. It is a pleasure to give a 5 star endorsement of the dealership and the very helpful salespeople. Edwin Caine M.D. More
by Ed
Employees Worked With
Alex Cobos, Essie Doroodian
March 05, 2018
WOW !-GREAT CUSTOMER SERVICE !!! I went in yesterday to test drive a 230i convertible- first time- and I was greeted by Reggie. He was so much help and wanted to give me the best cus I went in yesterday to test drive a 230i convertible- first time- and I was greeted by Reggie. He was so much help and wanted to give me the best customer service visit I've ever had, and he didn't disappoint. He took me to see the color of the car I was interested in and we went on a test drive. He was able to answer all my questions about this car, and I had a lot of them. He must be one of their most informed employees. What a great asset to South Bay and for Reggie's customers. You won't find a more 'willing to bless' person anywhere !!! No hard sale at all, and for that reason, I want to buy from him when I make up my mind. THANKS REGGIE FOR A STRESS FREE VISIT !! More
by John Thorndike
Employees Worked With
Reggie Jones
March 04, 2018
In and Out in no time! Great experience - they were able to fit in a tire rotation in addition to the 6-month service. I expected to wait 3 hours, and they were done in 90 m Great experience - they were able to fit in a tire rotation in addition to the 6-month service. I expected to wait 3 hours, and they were done in 90 minutes. Nice job! More
by ltcol_ed
Employees Worked With
May
March 04, 2018
Great service! Very satisfied with my first experience with this dealership. Very happy I got to work with salesman, Eddie Ramos, who was extremely helpful!! Would d Very satisfied with my first experience with this dealership. Very happy I got to work with salesman, Eddie Ramos, who was extremely helpful!! Would definitely recommend! More
by Kris
Employees Worked With
Eddie Ramos
