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South Bay BMW
Torrance, CA
1,235 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,235 reviews
March 12, 2018
Good experience Essie Doroodian was very helpful and made the dreaded experience of buying a car, easy. He was friendly and worked with us so we could get a great de Essie Doroodian was very helpful and made the dreaded experience of buying a car, easy. He was friendly and worked with us so we could get a great deal. More
by Molusch
Employees Worked With
Essie Doroodian
March 11, 2018
See my review on March 9, 2018 Reggie is terrific! He is very friendly, helpful, and knowledgeable! He went out of his way to see that I got a terrific car from South Bay BMW! Reggie is terrific! He is very friendly, helpful, and knowledgeable! He went out of his way to see that I got a terrific car from South Bay BMW! More
by Dan
Employees Worked With
Reggie Jones
March 11, 2018
Service Excellent service from start to finish. Great car loaner was provided, car service was finished on time. Everybody was so nice and friendly especia Excellent service from start to finish. Great car loaner was provided, car service was finished on time. Everybody was so nice and friendly especially Darryl Kwock. More
by Ricoc3
Employees Worked With
March 10, 2018
A simple mistake that turned into epic treatment I bought my 5 series new last year and have been loving my free car washes and the amazing treatment from the entire staff, including a wonderful chat I bought my 5 series new last year and have been loving my free car washes and the amazing treatment from the entire staff, including a wonderful chat with the owner. I recently went in for my first oil change and something very odd happened...my car sat for over an hour before getting service. When my advisor Tim came to get me I thought my car was done only to find out what happened. I have to say I was upset because I had a meeting scheduled and needed to go...but mostly I was in shock because this was bizarre and never my experience in the past. I'm taking the time to write this review because the service manager and Tim bent over backwards to make up for what happened, including gifts from the BMW store. I was blown away. I always tell my friends that I love going there and seeing everyone and this is yet another reason why. Mistakes happen...it's how you handle them. Thank you to everyone at South Bay BMW!! More
by hriddel
Employees Worked With
Timothy McIntosh
March 09, 2018
Reggie is Great! I just bought my second certified pre-owned BMW in 5 months from South Bay BMW. It's a stunner! My sales guy, Reggie Jones, was terrific and was very I just bought my second certified pre-owned BMW in 5 months from South Bay BMW. It's a stunner! My sales guy, Reggie Jones, was terrific and was very knowledgeable as he patiently showed me all the many, many aspects of the vehicle that I was interested in, taking me on a test drive, and going through the sales negotiation process. He even drove my old car home for me so I could take my new car home that night. Reggie made sure that I got brand new floor mats the next day, and was the most pleasant sales associate I've ever dealt with in any transaction, ever. More
by Dan
Employees Worked With
Reggie Jones
March 08, 2018
The absolute best in the industry Quality, Respect, and Excellent communication. These are just the beginning of the beyond amazing experience Steve Marx and his team deliver every sin Quality, Respect, and Excellent communication. These are just the beginning of the beyond amazing experience Steve Marx and his team deliver every single time. Many years and multiple BMW's later, the Vargas family returns. More
by kvargas21
Employees Worked With
Steve Marx
March 07, 2018
BMW X1 THEY WERE GREAT.BROGHT THE CAR TO MY HOUSE.. DID ALL THE PAPERWORK THERE. NO MUSS NO FUSS. MADE MY LIFE VERY EASY. THANKS AGAIN THEY WERE GREAT.BROGHT THE CAR TO MY HOUSE.. DID ALL THE PAPERWORK THERE. NO MUSS NO FUSS. MADE MY LIFE VERY EASY. THANKS AGAIN More
by Jeff Horn
Employees Worked With
Ricardo Claure
March 07, 2018
Great service and a great buying experience. We purchased a Pre-Owned Certified 535I from Al. We had worked with Al before during our search several months ago. Al made the process seamless and We purchased a Pre-Owned Certified 535I from Al. We had worked with Al before during our search several months ago. Al made the process seamless and was able to close the deal in a very timely fashion. Al is a tremendous asset to the South Bay BMW Family and I look forward to working with him when I get my X6. More
by rbenevides
Employees Worked With
March 07, 2018
Lease of 2016 BMW 650i Convertable Eddie Ramos is outstanding, easy to work with and very customer focused. Was able to finish the lease in less than three hours, only issue I had was B Eddie Ramos is outstanding, easy to work with and very customer focused. Was able to finish the lease in less than three hours, only issue I had was BMWs recent changes to what is covered under warranty for new cars, brake pads are no longer covered, warranty period is now less at 3/36K miles and BMW tried to charge me $1600 for my lease return, including replacement tires when the car had only 17K miles on it and when I was under my mileage by nearly 12k miles. More
by LaMB0000001
Employees Worked With
Eddie Ramos
March 06, 2018
Wow! Awesome customer service! Ted was attentive and helped us with our new 2018 530i lease. It was the easiest and best car experience I have ever had in my life! Ted was attentive and helped us with our new 2018 530i lease. It was the easiest and best car experience I have ever had in my life! More
by Vero
Employees Worked With
Ted K. Park
