South Bay BMW

A painless experience Alex was friendly and helpful. He and Essie worked together. I felt really taken care of in a professional manner. I would definitely use Alex in the Alex was friendly and helpful. He and Essie worked together. I felt really taken care of in a professional manner. I would definitely use Alex in the future. It is a pleasure to give a 5 star endorsement of the dealership and the very helpful salespeople. Edwin Caine M.D. More

WOW !-GREAT CUSTOMER SERVICE !!! I went in yesterday to test drive a 230i convertible- first time- and I was greeted by Reggie. He was so much help and wanted to give me the best cus I went in yesterday to test drive a 230i convertible- first time- and I was greeted by Reggie. He was so much help and wanted to give me the best customer service visit I've ever had, and he didn't disappoint. He took me to see the color of the car I was interested in and we went on a test drive. He was able to answer all my questions about this car, and I had a lot of them. He must be one of their most informed employees. What a great asset to South Bay and for Reggie's customers. You won't find a more 'willing to bless' person anywhere !!! No hard sale at all, and for that reason, I want to buy from him when I make up my mind. THANKS REGGIE FOR A STRESS FREE VISIT !! More

In and Out in no time! Great experience - they were able to fit in a tire rotation in addition to the 6-month service. I expected to wait 3 hours, and they were done in 90 m Great experience - they were able to fit in a tire rotation in addition to the 6-month service. I expected to wait 3 hours, and they were done in 90 minutes. Nice job! More

Honest Avi was great to work with and an easy experience. He was honest and was respectful of our time. He took his time to explain the finance to us and t Avi was great to work with and an easy experience. He was honest and was respectful of our time. He took his time to explain the finance to us and the cost of the car. Best experience in buying a car. More

Great service! Very satisfied with my first experience with this dealership. Very happy I got to work with salesman, Eddie Ramos, who was extremely helpful!! Would d Very satisfied with my first experience with this dealership. Very happy I got to work with salesman, Eddie Ramos, who was extremely helpful!! Would definitely recommend! More

Turn signal repair. Wille scheduled me with a very competent technician who completed my 2001, 325 turn signal repair in minimal wait time. Regards, LtColonel J. Austin, Wille scheduled me with a very competent technician who completed my 2001, 325 turn signal repair in minimal wait time. Regards, LtColonel J. Austin, MS, USC School of Engineering More

Good Experience with lease return and new vehicle lease I worked with Rudy. He was very patient and answered all my questions. We did quite a bit of friendly haggling and in the end I felt that everyone w I worked with Rudy. He was very patient and answered all my questions. We did quite a bit of friendly haggling and in the end I felt that everyone was pleased with the outcome. We discussed the return of my M4 and a new lease for a 340i. I felt that I got good value for the monthly rate. The staff was very helpful explaining the lease return and new lease. The primary reason I chose South Bay BMW is that I've own a BMW since 2005. I've taken them to SBMW for service. Their service department is the best. I once tried a highly rated independent mechanic - big mistake. The place was dump and they over charged me for work I didn't need. I believe SBMW treats me with respect and honesty. The facility is the best. I've dealt with the Lead mechanic a few years back and he was great help to understand the diagnose the issue. More

Service I arrived about an hour earlier than my appointment, fortunately, May was already finished her lunch break and was about to help me so I didn't have t I arrived about an hour earlier than my appointment, fortunately, May was already finished her lunch break and was about to help me so I didn't have to wait the extra hour. More

Routine warranty service done well Relatively easy to schedule service appointment online. Loaner car (Enterprise rental) was convenient, though would be nice if they did a better job Relatively easy to schedule service appointment online. Loaner car (Enterprise rental) was convenient, though would be nice if they did a better job of cleaning their loaner rentals. Routine service was done and covered a couple of things that needed to be resolved. Only wish there was a bit more proactive communication about when the vehicle would be ready - I had to call, leave a message, and then wait more than an hour to find out that the car was ready. But this is the best place to take your BMW for warranty service. More

We love our car! We got exactly what we wanted with no problem, no complications! Everything went smoothly. We listed our features and Avi found our car! Thank you! We got exactly what we wanted with no problem, no complications! Everything went smoothly. We listed our features and Avi found our car! Thank you! More