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South Bay BMW
Torrance, CA
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,231 reviews
February 23, 2018
Great! Tim was fantastic. He kept me updated and delivered my car as promised. I got to the dealership, took care of the paperwork so I didn't have to go to Tim was fantastic. He kept me updated and delivered my car as promised. I got to the dealership, took care of the paperwork so I didn't have to go to the cashier. More
by Mrjsands
Employees Worked With
Timothy McIntosh
February 23, 2018
South Bay BMW dealership cars versus other BMW dealerships I feel like I am not treated as well because I did not get my car from the South Bay BMW dealership. One of the very first questions I am always aske I feel like I am not treated as well because I did not get my car from the South Bay BMW dealership. One of the very first questions I am always asked when I arrive there for service is: “Did you get your car from here (South Bay BMW)?” It also appears that unless you are a VIP customer, your loaner car is no longer a BMW but rather an Enterprise rental car. I have leased BMWs since 2004 and have ALWAYS brought them all to South Bay BMW for service but I am beginning to feel like a second-class citizen because my car did not come from there! When I leased my last BMW a year ago, I tried to lease it through South Bay BMW but I was treated so poorly, felt so pressured and wasn’t nearly given the deal that I was given at BMW Monrovia that I had no choice but to go to Monrovia. More
by Loyal BMW Customer
Employees Worked With
February 22, 2018
Oil change service Everyone there is very friendly and helpful. Just went in for a routine oil change. Tim was able to help me wonderfully. And getting a loaner car wa Everyone there is very friendly and helpful. Just went in for a routine oil change. Tim was able to help me wonderfully. And getting a loaner car was very seamless. My car was done before end of day. More
by Pedro1
Employees Worked With
Timothy McIntosh
February 22, 2018
Brake pad and oil change Great experience!!! Halton my advisor really explained my options on the repair and gave me great advice on upgrading my maintenance package Thank Great experience!!! Halton my advisor really explained my options on the repair and gave me great advice on upgrading my maintenance package Thank you Clinton Schudy More
by Clinton
Employees Worked With
Halton Martinez
February 21, 2018
New car saleman/Service writer They have wonderful communication skills and always there when you need them. I wish all customer service personnel were like your personnel at South They have wonderful communication skills and always there when you need them. I wish all customer service personnel were like your personnel at South Bay. More
by blackie123
February 21, 2018
Great Service I like when I can get in for my scheduled service and not hassle with delays. Kyle was helpful and walked me to the car loner service to make sure it I like when I can get in for my scheduled service and not hassle with delays. Kyle was helpful and walked me to the car loner service to make sure it all went smoothly. Thanks again. More
by Michael Moses
Employees Worked With
Kyle Robinson
February 21, 2018
It was an absolute pleasure Jamil was great to deal with and was very accommodating. There was no pressure during the sale, made the whole process a breeze and great to deal wit Jamil was great to deal with and was very accommodating. There was no pressure during the sale, made the whole process a breeze and great to deal with after the sale! Thanks Jamil! More
by Bensmith84
Employees Worked With
Jamil Zaklit
February 18, 2018
routine car service It is always a pleasure to have Dan look after the workings of my BMW. The service to my car was done properly with Dan keeping me posted as to the p It is always a pleasure to have Dan look after the workings of my BMW. The service to my car was done properly with Dan keeping me posted as to the progress of the work. More
by muttle1313
Employees Worked With
Dan Grammer
February 17, 2018
Perfect the people there are nice Lugar limpio servivio exlente lo recomiendo buenos desviento un poco confuso la salida para los clientes y muchos carros estacionados nesesita un poco Lugar limpio servivio exlente lo recomiendo buenos desviento un poco confuso la salida para los clientes y muchos carros estacionados nesesita un poco mas de espacio para la salidas More
by Atotomich01
Employees Worked With
Armando ponce
February 16, 2018
Stephan was great Great price, service, and courteous of my time. there were scratches on my car and he came to my office, picked the car up and took care of it and dro Great price, service, and courteous of my time. there were scratches on my car and he came to my office, picked the car up and took care of it and dropped it back off. More
by aalkhayat
Employees Worked With
Stephan Gwin
