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South Bay BMW

Torrance, CA

3.8
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,234 reviews

February 02, 2018

Best BMW Customer Service Center By far this is the best car service location for your BMW in Southern California. Anderson was absolutely solid in his understanding of my schedule, More

by RebeccaRockNRoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson
Feb 05, 2018 -

South Bay BMW responded

Hi Rebecca, Thanks for sharing your recent 5 star service experience with Anderson here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

February 01, 2018

professional and courteous service. exceptional patience I met with sales person "Reggie" He immediately established a warm rapport. He was quite professional and knowledgeable. At the end of the day I bough More

by fife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Jones
Feb 01, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Reggie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X3! We sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

February 01, 2018

Thanks for the great service! This was my first time in for service at South Bay Mini and it was a breeze. And I was reminded what a great deal I got on the certified pre-owned Mi More

by photog!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Feb 01, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Lino here at South Bay BMW and MINI! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. We sincerely look forward to seeing you in our store anytime in the future for all things MINI. Enjoy the road ahead!

January 31, 2018

Leased a new x6 Very nice customer service. Would recommend Omar to others buying or leasing their very own BMW - car is like driving in butter - so smooth and fun to More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Jan 31, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star leasing experience with Omar here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X6! Thanks for choosing us here at South Bay for all things BMW, and we trust you're enjoying the road ahead in your Ultimate Driving Machine!

January 31, 2018

Great Service The VIP service is top notch. My service advisor Tim is an excellent communicator. I appreciate Avi as well, he is personable and very helpful. More

by JeffM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Nemes, Timothy McIntosh
Jan 31, 2018 -

South Bay BMW responded

Hi Jeff, Thanks for sharing your recent 5 star service experience with both Avi and Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 31, 2018

BMW service I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was sm More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 31, 2018

new car lease Steve was extremely helpful and responsive to all my needs. The process was smooth and quick. Have been working with him for years. I have used SBBMW More

by leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx
Jan 31, 2018 -

South Bay BMW responded

Hi Leslie, Thank you sincerely for sharing your most recent 5 star experience with Steve here at South Bay BMW! Hearing you've been coming to our store for 30 years is nothing short of incredible. We're honored, and appreciate your business. Please let us know if there's ever anything extra we can do for you in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 30, 2018

Tim Mcntosh is fabulous. He is very friendly and personable. Always has a great attitude and is considerate of the customers needs. I had a very nice experience. Thank you More

by Andrea Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Feb 01, 2018 -

South Bay BMW responded

Hi Andrea, Thanks for sharing your continued 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 30, 2018

Consultant Servicae Vee Oganesyan, was up front about all of my car needs, was not pushes, very polite and professional, gave me great advice, regarding wheels needing co More

by billyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vee Oganesyan
Feb 01, 2018 -

South Bay BMW responded

Hi Billy, thanks for sharing your recent 5 star service experience with Vee here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

January 27, 2018

Prob& Con Pro: Fast, friendly service with a free car wash. I went in on a recall notice. Con: Had to purchase Starbucks Coffee (what happened to complementary More

by Trina103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Bazille
Jan 27, 2018 -

South Bay BMW responded

Hi Trina, Thanks for sharing your recent 5 star experience with us here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we'd like to thank you for choosing us here at South Bay for your BMW service needs.

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