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South Bay BMW

Torrance, CA

3.9
1,231 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,231 reviews

January 31, 2018

BMW service I brought my car in at 2:30 pm and got a call back same day on the status of what was wrong. It was fixed and ready a day early. Checking out was sm More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 31, 2018

new car lease Steve was extremely helpful and responsive to all my needs. The process was smooth and quick. Have been working with him for years. I have used SBBMW More

by leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx
Jan 31, 2018 -

South Bay BMW responded

Hi Leslie, Thank you sincerely for sharing your most recent 5 star experience with Steve here at South Bay BMW! Hearing you've been coming to our store for 30 years is nothing short of incredible. We're honored, and appreciate your business. Please let us know if there's ever anything extra we can do for you in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 31, 2018

Great Service The VIP service is top notch. My service advisor Tim is an excellent communicator. I appreciate Avi as well, he is personable and very helpful. More

by JeffM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Nemes, Timothy McIntosh
Jan 31, 2018 -

South Bay BMW responded

Hi Jeff, Thanks for sharing your recent 5 star service experience with both Avi and Tim here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 31, 2018

Leased a new x6 Very nice customer service. Would recommend Omar to others buying or leasing their very own BMW - car is like driving in butter - so smooth and fun to More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Jan 31, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star leasing experience with Omar here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X6! Thanks for choosing us here at South Bay for all things BMW, and we trust you're enjoying the road ahead in your Ultimate Driving Machine!

January 30, 2018

Consultant Servicae Vee Oganesyan, was up front about all of my car needs, was not pushes, very polite and professional, gave me great advice, regarding wheels needing co More

by billyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vee Oganesyan
Feb 01, 2018 -

South Bay BMW responded

Hi Billy, thanks for sharing your recent 5 star service experience with Vee here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

January 30, 2018

Tim Mcntosh is fabulous. He is very friendly and personable. Always has a great attitude and is considerate of the customers needs. I had a very nice experience. Thank you More

by Andrea Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Feb 01, 2018 -

South Bay BMW responded

Hi Andrea, Thanks for sharing your continued 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 27, 2018

Prob& Con Pro: Fast, friendly service with a free car wash. I went in on a recall notice. Con: Had to purchase Starbucks Coffee (what happened to complementary More

by Trina103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Bazille
Jan 27, 2018 -

South Bay BMW responded

Hi Trina, Thanks for sharing your recent 5 star experience with us here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we'd like to thank you for choosing us here at South Bay for your BMW service needs.

January 27, 2018

Scheduled service Brought vehicle in for scheduled service and to have a warning light issue checked. Vehicle ready at end of day and was able to pick up vehicle next m More

by Jazzcolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSH WEST
Jan 28, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Josh here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 26, 2018

Found the car we wanted! This was the exact car we were looking for and Omar made this lease quick and easy for us. Thanks for all your help, Omar! More

by Debbie Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Jan 27, 2018 -

South Bay BMW responded

Hi Debbie, Thanks for sharing your recent 5 star experience with Omar here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. We invite you back to our store anytime in the future for scheduled service, parts / accessories, and anything else your BMW might need. We trust you're enjoying every mile ahead in your Ultimate Driving Machine!

January 26, 2018

Scheduled Maintenance Received message from dealership that an oil change was due. Scheduled service over the internet. Came at the scheduled time and received excellent/t More

by ronnier79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Villalobos
Jan 27, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with May here at South Bay BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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