South Bay BMW

Great service!! Everyone at Southbay bmw made my experience there worth returning to again and again. My x5 was a dealer demo with only 3300 miles and I got a great Everyone at Southbay bmw made my experience there worth returning to again and again. My x5 was a dealer demo with only 3300 miles and I got a great deal and service for it. I have worked with Eddie Ramos before and will always refer him to friends and family! More

CA Smog Issue I think at this point everybody knows about how far overboard CA went to fix their smog problems. Now, you can't have *any* un-ready monitors, even i I think at this point everybody knows about how far overboard CA went to fix their smog problems. Now, you can't have *any* un-ready monitors, even if they have nothing to do with the emissions system. I fought for two weeks to get this monitor issue to clear so I could get my CA Emissions done. I made two trips to this dealership in addition to consulting others. However, this dealership fixed the issue in the end and since they could do smog testing as well, took care of everything right there in-house. I was so happy to see the end of this, I could have cried. More

Best service beyond description Every monent at your place, I dare say it was first class service. it would have been better if you explain about what you serviced to my car. I was Every monent at your place, I dare say it was first class service. it would have been better if you explain about what you serviced to my car. I was a little embarrassed no explanation about something of my car's service. More

Software Issue with Backup Camera My service manager was Tim McIntosh and he was very professional and helpful in getting me through the service process. South Bay BMW technicians fo My service manager was Tim McIntosh and he was very professional and helpful in getting me through the service process. South Bay BMW technicians found a "known" software fault relating to the backup camera in my car and corrected it on warranty. Thanks for the skilled, professional, and no hassle help. More

Fast, easy and friendly Such a great experience with Harlan. Fe was super nice. Not complicated or a stressful experience. I appreciate that everything was stress free. Thank Such a great experience with Harlan. Fe was super nice. Not complicated or a stressful experience. I appreciate that everything was stress free. Thank you! More

Quick and Quality The service was quick, They provided a loaner car while they worked on my car. The car was done earlier than promised. Lino is the best! The service was quick, They provided a loaner car while they worked on my car. The car was done earlier than promised. Lino is the best! More

Great help from Lino Serrano see above, you don't include his name below, just BMW names, not Mini, AND I chose how many words I write If you want comments. see above, you don't include his name below, just BMW names, not Mini, AND I chose how many words I write If you want comments. More

Repeat customer speaks for itself. I really don't wish to spend more time on surveys so this is my least favorite part of the process speaks for itself. I really don't wish to spend more time on surveys so this is my least favorite part of the process More

Flat tire solved in 24h I got a flat tire, called South Bay and Paula had a driver with a loaner car come to my location right away. Less than 24h later my car was delivered I got a flat tire, called South Bay and Paula had a driver with a loaner car come to my location right away. Less than 24h later my car was delivered back, fixed and clean. Both drivers were exceptionally nice. More

Great service! Dan Grammer did a great job with my service appointment! He was on time to the appointment, called me to discuss the service and called me when the ca Dan Grammer did a great job with my service appointment! He was on time to the appointment, called me to discuss the service and called me when the car was ready to be picked up. Thank you Dan!! More