South Bay BMW

Great Service Had a great experience with May at service. I was surprised that my car would have to be kept overnight for an oil change but, she got me a rental ca Had a great experience with May at service. I was surprised that my car would have to be kept overnight for an oil change but, she got me a rental car right away and car was ready when promised. Thanks! More

Recall Part Appointment Mr Ponce was friendly and overall very professional, He was very knowledgeable about the reason of my visit, Mr Ponce answer all my questions, then Mr Ponce was friendly and overall very professional, He was very knowledgeable about the reason of my visit, Mr Ponce answer all my questions, then after almost 80 minutes my car was done. More

Hassle-free service appointment. My car indicated that service was needed and I was able to make my afternoon appointment at 10am the same day. Dropped off the car, waited hour and I My car indicated that service was needed and I was able to make my afternoon appointment at 10am the same day. Dropped off the car, waited hour and I was back on my way home. The BEST service visit I ever had. More

When Customer Service is Your Priority I am really big on customer service. The small things, like being courteous, remembering the details that sets each customer apart, going the extra mi I am really big on customer service. The small things, like being courteous, remembering the details that sets each customer apart, going the extra mile. I took my 750 LI in for a recall repair and Kyle was amazing! Didn't treat me like cattle being herded. He took his time, answered my questions, and didn't try to upsale me on anything. I was in and out, but I didn't feel pushed through a mill. I don't take my care their for service anymore because the pricing is just ridiculous, but I've always appreciated the service managers' excellent customer service, and this visit reminded me why I would patronize South Bay BMW . . . More

Always a cut above I have been purchasing one car after another from South Bay BMW. Steve Marx has always provided the best sales advise and Dan Grammer has always hand I have been purchasing one car after another from South Bay BMW. Steve Marx has always provided the best sales advise and Dan Grammer has always handled my service beyond expectations. Please pass this on to them so they know they are appreciated. Roger Caldwell More

Visit to service Quality customer service provided and car was finished at the time projected. My expectations were met. I would definitely recommend this service depa Quality customer service provided and car was finished at the time projected. My expectations were met. I would definitely recommend this service department to anyone I know. More

Armen Djenderedjian Lino Serrano was my service associate. He was thorough and had my car ready on time. I also spoke with Yani, the service center foreman. He also did a Lino Serrano was my service associate. He was thorough and had my car ready on time. I also spoke with Yani, the service center foreman. He also did a good job! More

Service Darryl was fantastic ! He was professional, and contacted me regarding estimate time, also notified me when when my car is ready for picked up ! My Darryl was fantastic ! He was professional, and contacted me regarding estimate time, also notified me when when my car is ready for picked up ! My go to service advisor More

First Service Tim in service provided very professional and exceptional customer service. This was our first service with BMW and we were very impressed. Really lik Tim in service provided very professional and exceptional customer service. This was our first service with BMW and we were very impressed. Really liked the convenience of Uber to and fro. Keep up thgr great work. More

Would not go anywhere else !!!! I pass four other dealerships and go to South Bay BMW because of their quality and personal experience. They always pay attention to detail. Wo I pass four other dealerships and go to South Bay BMW because of their quality and personal experience. They always pay attention to detail. Work is always completed in a very timely fashion More