Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,233 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,233 reviews
December 25, 2017
World's Greatest My experience at the dealership is always great; AND here is my suggestion; I would prefer my knowing it is time for my car to be service, versus an e My experience at the dealership is always great; AND here is my suggestion; I would prefer my knowing it is time for my car to be service, versus an email sharing I needed service. I don't prefer that feature and would rather have the light indicator as I've had in the past. In other words, my email was the indication I needed my car to be service - and unfortunately it was in my spam mail - which I check periodically. I don't like this feature and hopefully the next upgrade I receive, I'll be asking for a light indicator as notification of service. More
by Shelia Young
Employees Worked With
Kyle was great; my apologies I don't know his last name
December 25, 2017
Service Very friendly employees. My rent a car was delivered fast and all rent process was very professional. My adviser Darryl was very professional and good Very friendly employees. My rent a car was delivered fast and all rent process was very professional. My adviser Darryl was very professional and good communicator. More
by Iochman
Employees Worked With
December 24, 2017
Friendly knowledgeable sales experience We were acknowledged as being long term customers (35 years running multiple BMW's concurrently throughout that period). Superb use of product knowle We were acknowledged as being long term customers (35 years running multiple BMW's concurrently throughout that period). Superb use of product knowledge to narrow our choices and hasten our decision. Steve Marx (Fleet Sales) as top notch as always along with his supporting team, Rick, Chris, Jenny ("Genius") and Alex (Finance/Maintenance). More
by 340driver
Employees Worked With
Sharon Matthis, Steve Marx
December 23, 2017
Best shopping experience This was by far my best car shopping experience. Arsen was able to identify a car that was the right fit for me right from the first minute. He aske This was by far my best car shopping experience. Arsen was able to identify a car that was the right fit for me right from the first minute. He asked the right questions and adjusted my choices accordingly. Just to sum it up, my intention was to shop around for a week and then buy, but ended up buying on the first dealership visit. Thank you! More
by Dina
Employees Worked With
Arsen Babajanyan
December 23, 2017
Care customer Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean conditio Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean condition and quick More
by BMWX5
Employees Worked With
Loaner car counter a lady I do not get her name, Dan Grammer
December 22, 2017
Service Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words More
by Iflytom
Employees Worked With
Dan Grammer
December 22, 2017
Great except for pick up It was perfect until I had to wait 32 minutes for my car to be brought around!! Pissed me off. Notably I arrived the day after I was told the car was It was perfect until I had to wait 32 minutes for my car to be brought around!! Pissed me off. Notably I arrived the day after I was told the car was ready but inexplicably I had to wait for it to be washed! More
by Pandp
Employees Worked With
Vee
December 21, 2017
Everyone is very helpful I have a physical handicap and everyone was willing to help me. Most of all, May made feel like I was the only one that mattered. I have a physical handicap and everyone was willing to help me. Most of all, May made feel like I was the only one that mattered. More
by Ride
Employees Worked With
May Villalobos. May was very friendly, helpful and really made me feel special.
December 21, 2017
Service I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car More
by Alma
Employees Worked With
Joshua West
December 20, 2017
New BMW 530 I was happy to purchase a new (loaner) BMW from Southbay BMW. Everyone was helpful and attentive and easy to move through from start to finish. I was happy to purchase a new (loaner) BMW from Southbay BMW. Everyone was helpful and attentive and easy to move through from start to finish. More
by Mike
Employees Worked With
Lin
