South Bay BMW

Just great service and great people!!! Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all tim Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all times😃 More

Good Experience Except for One Problem Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use South Bay BMW. I no longer get service due notices from BMW of Monrovia, nor do I get them from South Bay BMW where I have been servicing my car for about 2 years now. I first tried to fix this about 1 year ago. At that time I spoke with both dealerships and BMW of North America. Both dealerships stated that it was the other dealerships responsibility to transfer my Teleservice. BMW North America referred me to the dealerships. I brought this up again during my recent service. My service associate made a call while I was there and told me that he could not fix it to call my old dealership and ask the have my Teleservice transferred to South Bay BMW. I called my old dealership and was told I needed to speak to the service manager who was unavailable. I left a message for the service manager and have not received a call back. Two conversations with each dealership and one with BMW North America and no resolution. This is very frustrating. Someone needs to figure it out without any more time or energy from me. More

Awesome service Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X More

Flawless from drop off to pick up. I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner fo I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner for life. More

Pleasantly surprised Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. That included two recalls.. Dan Grammer has always been a great service agent. More

Great service Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. He was very pleasant and answered all of my questions, as well as updated me on any future service I may need. Also, Ashley at Enterprise was amazing as well! She accommodated all of my needs and made sure I knew all of the features I needed to know on the rental. Great service! More

Great deal with Fe celestial and Robert Lee I love the dealer ship and the sales and manager. I recommend this dealer to everyone.I had a great time at the dealership. Very easy deal and great e I love the dealer ship and the sales and manager. I recommend this dealer to everyone.I had a great time at the dealership. Very easy deal and great employees More

South Bay BMW Servicing Our family was branded BMW many years ago, not only because of the amazing product that BMW engineers, but also because of the customer service we hav Our family was branded BMW many years ago, not only because of the amazing product that BMW engineers, but also because of the customer service we have received from South Bay BMW. For years, we have worked with Dan Grammer who goes out of him way to not only help but anticipated future questions or needs. The Mechanics are the finest trained BMW Mechanics in So. Cal as far as we are concerned. Steve Marx and his support team making a purchase a piece of cake and continue to service until the lease has matured. George Munoz has gone out of his way to help with purchases in the Parts Dept. When you have found a winning team, you stay with it! With appreciation, The Holland Family, Janice, Carl and J-P More

My last visit Anderson was most courteous & professional during my visit Enterprise inadvertently charged for my rental & Anderson took time & effort to correct t Anderson was most courteous & professional during my visit Enterprise inadvertently charged for my rental & Anderson took time & effort to correct the error Jay also assisted in the service dialogue & was just as pleasant & professional More

South Bay BMW A+++++++ Thanks Jorge Gonzalez made the experience SPECTACULAR !!!! i will buy my next BMW @ South Bay BWW!! South Bay BMW has the best service in California T Thanks Jorge Gonzalez made the experience SPECTACULAR !!!! i will buy my next BMW @ South Bay BWW!! South Bay BMW has the best service in California Thanks Jorge!!! More