South Bay BMW

Efficient, customer friendly, super experience I never cringe at having to make a trip to the dealership for a service call - Imagine actually ENJOYING going to a car dealership... enough said! I never cringe at having to make a trip to the dealership for a service call - Imagine actually ENJOYING going to a car dealership... enough said! More

Excellent experience I was going to buy a car at another dealership and decided to shop a little more. Fortunately I found an add online for a better deal. Joseph was wait I was going to buy a car at another dealership and decided to shop a little more. Fortunately I found an add online for a better deal. Joseph was waiting the next morning and was very helpful and educated us on our purchase. He was not pushy at all. He is an absolute pleasure to deal with. I will definitely be getting my next car from him. More

Service for a Recall With less than 500 miles my new car needed a recall. The notice said it would take 1 hr. I made an appointment and indicated I would wait during the With less than 500 miles my new car needed a recall. The notice said it would take 1 hr. I made an appointment and indicated I would wait during the repairs, but they reserved a rental car anyway. When I dropped off the car before 9:00a, they told me not to wait but take the rental car. The repairs would take more than 1 hr. I received a call at noon that the car was ready. It would have been most convenient to schedule a service time when I could wait for the repairs. Because it was arranged for South Bay BMW convenience, I had to make an extra 1.5 hr round trip to pick up the car. More

Smooth purchase Spoke with a internet manager via email regarding the car. Went in to see it and test drive it. Made a offer and I was done. Only thing that coul Spoke with a internet manager via email regarding the car. Went in to see it and test drive it. Made a offer and I was done. Only thing that could have gone better was more time with the BMW genius, which was offered. I will definitely connect with them. More

Best BMW Service in the LA Area South Bay BMW has the best service department in the LA area. I've had a fair share of issues with my M5, and South Bay service have done a great job South Bay BMW has the best service department in the LA area. I've had a fair share of issues with my M5, and South Bay service have done a great job addressing them. My service advisor Tim has always been extremely helpful and courteous. More

My experience at SouthBay BMW At first my experience wasn't good with a few sales people. However, the managers, Mr. Brad Kim, Koi and Omar Elarabi were great and my mother and I At first my experience wasn't good with a few sales people. However, the managers, Mr. Brad Kim, Koi and Omar Elarabi were great and my mother and I were able to lease with SouthBay again and now have two new 330i cars and were very pleased!! The only thing we would have liked would have been a new BMW coffee mug and key chain! More

New car experience Great Job helping me. I bought a new BMW X3 30i 2018. No pressure. Took time to explain the car to me when it came in. Fast turn around time from cus Great Job helping me. I bought a new BMW X3 30i 2018. No pressure. Took time to explain the car to me when it came in. Fast turn around time from custom order to delivery. More

Got me out of a horrible purchase Letting go of my E92 M3 was a tough decision.. I loved that car to death, but it was such a problematic vehicle.. I recently purchased my 2011 E92 M3, Letting go of my E92 M3 was a tough decision.. I loved that car to death, but it was such a problematic vehicle.. I recently purchased my 2011 E92 M3, competition package at Alexander BMW. I thought to myself, “i’m finally getting the car of my dreams.” Little did I know I was making a hige mistake.. Flashforward 3 years later, vehicle is out of warranty, extremly high miles, and paying for a vehicle thats not even worth its value, is when I decide it’s time to let go of my m3 and get into something more economical and new. Fe celestial recently helped my brother get into his first car, a brand new 2018 320, and she did a womderful job. Of course it was wise to have her assisnt me since she did an amazing job working a deal fot my brothers car. I told her my situation and she began to get to work findoimg out what would beat suit me. I still owed a great deal on my m3 and was paying a pretty high monthly for it. Originally, the plan was to get me into a brand new M3, but the negative residual just wasnt helping me at all.. So she found an awesome 340 with 6 speed that I instantly loved. Being manual, I could still have some fun and get that “driving experience”, even better though it wasn’t an M.. Of course, you have to give up something in order to reciebr something back, so it was a no brainet.. It had to be done. By doing this, it “washed” away my negative residual that I owed on my car, and was rolled into my new purchase. She went to work trying to get me tbe beat deal possible. First, it wasnt resonable to get into it because I’d be paying the same price as i was paying for my m3.. We’ll I decided to think about it. Going home, my family talked more about it and wanted to get a specific number, if not close to it. We gave them a call and it worked! We came back in and sealed the deal! My old car was taken care of and my monthly payments were reduced drastically! Thank you so much Fe for all your work! Juan Ochoa is their geneis member who helps you around your new car and shows you how to get everything set up. Very friendly and extremely knowledgeable about the vehicle. All in all, is what an easy, and smooth transition getting out of my car and into a brand new one! Thank you again Fe and Juan for being so helpful. More

BMW Hawthorne Blvd is professional, warm, and welcoming. I have bought five different 3-series from BMW Hawthorne Blvd, and had my services done for almost 20 years. Th is professional, warm, and welcoming. I have bought five different 3-series from BMW Hawthorne Blvd, and had my services done for almost 20 years. They are the best! More

Best Mini Dealer in socal I live near two Mini Dealers, I will always drive through traffic to bring my car to South Bay Mini. The customer service is the best, my rep Lino, go I live near two Mini Dealers, I will always drive through traffic to bring my car to South Bay Mini. The customer service is the best, my rep Lino, goes above and beyond to make your time as pleasurable as possible. Everyone you come in contact with is equally as polite. Also what makes their service department amazing is you can tell them any little thing about your car and they will investigate along with other issues they heard from other customers, so you will be questioned on what they heard from other drivers to see if there is a consistency. Overall I am very happy with their complete service. More