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South Bay BMW

Torrance, CA

3.9
1,233 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,233 reviews

December 03, 2017

Excellent service I received the best service from Juan the Genius and Mike yoakim and Charles Chinda. Met with mike and he helped me out with a great deal, made it a More

by Jespac90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chinda, Juan Ochoa, Mike Yoakim
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star sales experience with Juan, Mike, and Charles here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 03, 2017

A great experience Every time I deal with South Bay BMW they seem to have the ability to raise the bar on the customer experience. They are a pleasure to deal with. More

by bmwmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your most recent 5 star experience with Steve here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 03, 2017

appointment for exterior care Everything went as planned, the appointment for an express exterior detail was at the end of the day and was finished as estimated. Josh takes good c More

by DG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Josh here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 03, 2017

2nd New Car Here and the Same Great Service In December 2016 I had an accident in my 2015 Cadillac CTS. I rerturned to that dealership and had my second horrible experience so I walked next doo More

by tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Asghari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ochoa
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your second 5 star experience with both Al and Juan here at South Bay BMW! We loved reading about your time coming to our store from Cadillac, and we're pleased to read that you're in the new 5 Series! What a wonderful redesign. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 03, 2017

My experience at South Bay BMW Joseph Espiritu was outstanding: extremely knowledgeable of vehicle, very professional and patient, answered all questions. Would HIGHLY recommend. GR More

by andrews3222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shin in Finance was truly helpful and straight forward with advice on vehicle options, was a pain free experience working with Alex. Thank You., Joseph Espiritu, Kevin Soto-Martinez
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Joseph and Kevin here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

December 02, 2017

Mini AC service Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. More

by Csarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris at Service
Dec 03, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent positive service experience with Chris here at South Bay BMW and MINI. Thanks for sharing your feedback as well! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 02, 2017

Good Service I brought my car in for antifreeze, Alen saw that my car was due to be serviced and then addressed other issues with my car. I got a loaner and I was More

by Peggy Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Yadegar
Dec 04, 2017 -

South Bay BMW responded

Hi Peggy, Thanks for sharing your recent 5 star service experience with Alen here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

December 02, 2017

Always willing to above and Beyond I brought my car in to be serviced and Tim helped me not only with the service but also answered questions regarding accessory items I need for an upc More

by BMWx3girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Dec 04, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we hope you have a great road trip!

December 02, 2017

Quick and nice The check-in process performed quickly and it was convenient to take Uber instead of loaner car. The service was done in one day so I didn't have to More

by Helen Ham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ponce
Dec 04, 2017 -

South Bay BMW responded

Hi Helen, Thanks for sharing your recent 5 star service experience with Armando here at South Bay BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 01, 2017

My Review I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for m More

by Carl Richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Asghari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson in Service, Sharon on the telephone. a tremendous help.
Dec 03, 2017 -

South Bay BMW responded

Hi Carl, Thanks for sharing your continued 5 star experience with Al and Darryl here at South Bay BMW. We're pleased to read your kind review, and we'd like to thank you for continuing to choose us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

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