South Bay BMW

First Class facility and experience This is my third experience at purchasing a vehicle from South Bay and they continue the fine service nuances of purchasing a vehicle. While the fina This is my third experience at purchasing a vehicle from South Bay and they continue the fine service nuances of purchasing a vehicle. While the final paperwork continues to be a long process, the helpfulness of the salesperson and others was top notch. Michael Yoakim was professional and truly helpful with the features of my vehicle. More

BMW Rocks! Marc, was very helpful. He knew his stuff and handsdown the most professional Sales Advisor I've ever had in purchasing or leasing a new automobile. Marc, was very helpful. He knew his stuff and handsdown the most professional Sales Advisor I've ever had in purchasing or leasing a new automobile. More

Very easy! Love the service that the Leasing department provides. Things are easy while you’re leasing the car, and while your car is being serviced. Steve Ma Love the service that the Leasing department provides. Things are easy while you’re leasing the car, and while your car is being serviced. Steve Marx and his team are awesome. More

Good Experience Except for One Problem Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use Still waiting for follow up from someone on my Teleservice issue. I bought my car from Assael BMW in Monrovia. I moved to the South Bay and now use South Bay BMW. I no longer get service due notices from BMW of Monrovia, nor do I get them from South Bay BMW where I have been servicing my car for about 2 years now. I first tried to fix this about 1 year ago. At that time I spoke with both dealerships and BMW of North America. Both dealerships stated that it was the other dealerships responsibility to transfer my Teleservice. BMW North America referred me to the dealerships. I brought this up again during my recent service. My service associate made a call while I was there and told me that he could not fix it to call my old dealership and ask the have my Teleservice transferred to South Bay BMW. I called my old dealership and was told I needed to speak to the service manager who was unavailable. I left a message for the service manager and have not received a call back. Two conversations with each dealership and one with BMW North America and no resolution. This is very frustrating. Someone needs to figure it out without any more time or energy from me. More

Just great service and great people!!! Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all tim Service on my car always in a timely fashion. Al is always so friendly when I come in and see him, however EVERYONE MAKES YOU FEEL WELCONE at all times😃 More

Awesome service Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X Top Notch service from beginning to end. Juan Ochoa explained everything to me about my car. He was professional, friendly & put me at ease. X More

Flawless from drop off to pick up. I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner fo I’ve owned a few luxory vehicles.....this is my first BMW and I fave to say the service was by far best I’ve ever received. Might make me BMW owner for life. More

Pleasantly surprised Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. Due to time restraints I ended up waiting for my vehicle to be serviced, and before I could finish reading the morning paper my vehicle was serviced. That included two recalls.. Dan Grammer has always been a great service agent. More

Great deal with Fe celestial and Robert Lee I love the dealer ship and the sales and manager. I recommend this dealer to everyone.I had a great time at the dealership. Very easy deal and great e I love the dealer ship and the sales and manager. I recommend this dealer to everyone.I had a great time at the dealership. Very easy deal and great employees More

Great service Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. He was very pleasant and answered all of my questions, as well as updated me on any future service I may need. Also, Ashley at Enterprise was amazing as well! She accommodated all of my needs and made sure I knew all of the features I needed to know on the rental. Great service! More