South Bay BMW

Review of recent service appointments My service advisor, Dan Grammer, has always been an advocate for me in getting the necessary repairs completed that are covered by my extended warrant My service advisor, Dan Grammer, has always been an advocate for me in getting the necessary repairs completed that are covered by my extended warranty. My car has been in twice over the last 45 days and both times he kept me informed on the progress he was making on my behalf. I trust his assessments and his service advise. More

Awesome service as always since 2005 Being a customer of South Bay BMW since 2005 I am always pleased with the attention and service from the team, especially Steve Marx who makes each an Being a customer of South Bay BMW since 2005 I am always pleased with the attention and service from the team, especially Steve Marx who makes each and every lease exchange as smooth as possible. I love my M760i and once again thank you S.B BMW More

Excellent Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW Why there are only 5 stars I can give? They deserve 10 stars! If I need to buy a new car, I'll definitely come back to South Bay BMW More

Excellent service and very helpful and knowledgeable about the car. Main reason why I got the car due to his help and mark. Good job !! and very helpful and knowledgeable about the car. Main reason why I got the car due to his help and mark. Good job !! More

Quick and courteous I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil c I have been coming the South Bay BMW since 2014 because it is close to home and my first experience was excellent. This visit was for a routine oil change and filter change. I also requested a check of my doors, since one was creaking loudly when opened wide. That was checked and a lubricant was applied to the doors. I also requested the platinum wash and my 99 z-3 looked great afterwards! I did not wait long to get service after I arrived. One employee came over after a few minutes to check for body damage while I waited for my service advisor who was still waiting on another customer. My advisor wrote up what I requested after he checked the records to see that I was caught up with other services. Then he ordered the Uber service and helped with that when I explained that I did not text. I had an Uber driver to take me home and another to pick me up and they were both courteous and helpful. Each BMW employee that I talked to was friendly and helpful. More

Everyone was great except The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interac The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interact with people More

Good service on my Mini I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. An I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. And the work performed there is always top notch. More

Adapton to new Apple Phine New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was returned on time. More

Exceptional Service! Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank y Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank you for everything! You're the best!!! More

2018 mini cooper purchase Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Tracey was great as was Mike, car was prepped and perfect. So smooth!! More