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South Bay BMW

Torrance, CA

4.2
1,276 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,276 reviews

December 08, 2017

South Bay BMW Servicing Our family was branded BMW many years ago, not only because of the amazing product that BMW engineers, but also because of the customer service we hav More

by Janice F Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Dec 09, 2017 -

South Bay BMW responded

Hi Janice, Carl, and J-P, Thank you sincerely for sharing your continued 5 star experience with our team here at South Bay BMW! We're beyond thrilled to read your review, and we'd like to thank you for your continued business over the years. We'll make sure to share these kind words with our team, and we sincerely look forward to seeing you all in our store anytime in the future. Enjoy the road ahead, and Happy Holidays!

December 07, 2017

Efficient, customer friendly, super experience I never cringe at having to make a trip to the dealership for a service call - Imagine actually ENJOYING going to a car dealership... enough said! More

by JulieA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HALTON
Dec 08, 2017 -

South Bay BMW responded

Hi Julie, Thanks for sharing your recent 5 star service experience with Halton here at South Bay BMW and MINI! We're quite pleased to read about your time with us, and we'd like to thank you for choosing us here at South Bay for your service needs. Enjoy the road ahead, and Happy Holidays!

December 07, 2017

South Bay BMW A+++++++ Thanks Jorge Gonzalez made the experience SPECTACULAR !!!! i will buy my next BMW @ South Bay BWW!! South Bay BMW has the best service in California T More

by Lahealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Dec 08, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent spectacular service experience with Jorge here at South Bay BMW! We're thrilled to read your review, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 07, 2017

My last visit Anderson was most courteous & professional during my visit Enterprise inadvertently charged for my rental & Anderson took time & effort to correct t More

by Marti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anderson & Jay
Dec 08, 2017 -

South Bay BMW responded

Hi Marti, Thanks for sharing your recent 5 star service experience with both Anderson and Jay here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 07, 2017

Excellent experience I was going to buy a car at another dealership and decided to shop a little more. Fortunately I found an add online for a better deal. Joseph was wait More

by Kevin O'Donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Espiritu
Dec 07, 2017 -

South Bay BMW responded

Hi Kevin, Thanks for sharing your recent 5 star experience with Joseph here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store for scheduled service, parts, or to help answer any questions you may have about your new Ultimate Driving Machine! Happy Holidays!

December 06, 2017

Best BMW Service in the LA Area South Bay BMW has the best service department in the LA area. I've had a fair share of issues with my M5, and South Bay service have done a great job More

by stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Dec 07, 2017 -

South Bay BMW responded

Hi Stan, Thanks for sharing your continued 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your M5 service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 06, 2017

Smooth purchase Spoke with a internet manager via email regarding the car. Went in to see it and test drive it. Made a offer and I was done. Only thing that coul More

by Jojomani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Bazile
Dec 07, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent positive experience with Jerome here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for sharing your feedback with us as well regarding more time with the genius. We appreciate you letting us know about that. Enjoy the road ahead in your Ultimate Driving Machine!

December 06, 2017

My experience at SouthBay BMW At first my experience wasn't good with a few sales people. However, the managers, Mr. Brad Kim, Koi and Omar Elarabi were great and my mother and I More

by Christymcalvin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elarabi
Dec 07, 2017 -

South Bay BMW responded

Hi Christy, Thanks for sharing your recent 5 star experience with Brad, Koi, and Omar here at South Bay BMW! We're pleased to read that we were able to turn your experience around, and we'd like to congratulate you on your BMW 330i! Thanks for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 06, 2017

Service for a Recall With less than 500 miles my new car needed a recall. The notice said it would take 1 hr. I made an appointment and indicated I would wait during the More

by Lots-O-Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Kyle Robinson
Dec 07, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star recall experience with Kyle here at South Bay BMW. Thanks for sharing your feedback as well! We've taken your notes and shared them with our management team here at the store for an internal discussion. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 05, 2017

New car experience Great Job helping me. I bought a new BMW X3 30i 2018. No pressure. Took time to explain the car to me when it came in. Fast turn around time from cus More

by bimmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramos
Dec 05, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with Eddie here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW X3! Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

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