South Bay BMW

Got me out of a horrible purchase Letting go of my E92 M3 was a tough decision.. I loved that car to death, but it was such a problematic vehicle.. I recently purchased my 2011 E92 M3, Letting go of my E92 M3 was a tough decision.. I loved that car to death, but it was such a problematic vehicle.. I recently purchased my 2011 E92 M3, competition package at Alexander BMW. I thought to myself, “i’m finally getting the car of my dreams.” Little did I know I was making a hige mistake.. Flashforward 3 years later, vehicle is out of warranty, extremly high miles, and paying for a vehicle thats not even worth its value, is when I decide it’s time to let go of my m3 and get into something more economical and new. Fe celestial recently helped my brother get into his first car, a brand new 2018 320, and she did a womderful job. Of course it was wise to have her assisnt me since she did an amazing job working a deal fot my brothers car. I told her my situation and she began to get to work findoimg out what would beat suit me. I still owed a great deal on my m3 and was paying a pretty high monthly for it. Originally, the plan was to get me into a brand new M3, but the negative residual just wasnt helping me at all.. So she found an awesome 340 with 6 speed that I instantly loved. Being manual, I could still have some fun and get that “driving experience”, even better though it wasn’t an M.. Of course, you have to give up something in order to reciebr something back, so it was a no brainet.. It had to be done. By doing this, it “washed” away my negative residual that I owed on my car, and was rolled into my new purchase. She went to work trying to get me tbe beat deal possible. First, it wasnt resonable to get into it because I’d be paying the same price as i was paying for my m3.. We’ll I decided to think about it. Going home, my family talked more about it and wanted to get a specific number, if not close to it. We gave them a call and it worked! We came back in and sealed the deal! My old car was taken care of and my monthly payments were reduced drastically! Thank you so much Fe for all your work! Juan Ochoa is their geneis member who helps you around your new car and shows you how to get everything set up. Very friendly and extremely knowledgeable about the vehicle. All in all, is what an easy, and smooth transition getting out of my car and into a brand new one! Thank you again Fe and Juan for being so helpful. More

Excellent service I received the best service from Juan the Genius and Mike yoakim and Charles Chinda. Met with mike and he helped me out with a great deal, made it a I received the best service from Juan the Genius and Mike yoakim and Charles Chinda. Met with mike and he helped me out with a great deal, made it an easy and smooth process, Juan went over the car features and went over the complete vehicle, showed us everything we needed to know and much more, he was very thorough with every button. Charles Chinda made the paperwork work easy simple and quick. We felt very comfortable with all 3, I would highly recommend Mike Yoakim and Juan Ochoa. More

BMW Hawthorne Blvd is professional, warm, and welcoming. I have bought five different 3-series from BMW Hawthorne Blvd, and had my services done for almost 20 years. Th is professional, warm, and welcoming. I have bought five different 3-series from BMW Hawthorne Blvd, and had my services done for almost 20 years. They are the best! More

appointment for exterior care Everything went as planned, the appointment for an express exterior detail was at the end of the day and was finished as estimated. Josh takes good c Everything went as planned, the appointment for an express exterior detail was at the end of the day and was finished as estimated. Josh takes good care of our needs. More

Best Mini Dealer in socal I live near two Mini Dealers, I will always drive through traffic to bring my car to South Bay Mini. The customer service is the best, my rep Lino, go I live near two Mini Dealers, I will always drive through traffic to bring my car to South Bay Mini. The customer service is the best, my rep Lino, goes above and beyond to make your time as pleasurable as possible. Everyone you come in contact with is equally as polite. Also what makes their service department amazing is you can tell them any little thing about your car and they will investigate along with other issues they heard from other customers, so you will be questioned on what they heard from other drivers to see if there is a consistency. Overall I am very happy with their complete service. More

A great experience Every time I deal with South Bay BMW they seem to have the ability to raise the bar on the customer experience. They are a pleasure to deal with. Every time I deal with South Bay BMW they seem to have the ability to raise the bar on the customer experience. They are a pleasure to deal with. More

2nd New Car Here and the Same Great Service In December 2016 I had an accident in my 2015 Cadillac CTS. I rerturned to that dealership and had my second horrible experience so I walked next doo In December 2016 I had an accident in my 2015 Cadillac CTS. I rerturned to that dealership and had my second horrible experience so I walked next door to South Bay BMW and was amazed with the epxeirience and drove home in a new 528i. I absolutely loved my car and wrote a 5 star review everywhere I could about my experience! fast forward 11 months and I was in another accident and my 528i was totaled. Of course I went back to South Bay BMW and guess what...even better service and I drove home with a brand new 530i, thank you Al Asghari and Juan Ochoa, you two rock!!! This car is the ultimate car, I love it and also love going back for car washes and being part of the South Bay BMW family. Great job, keep up the great work. The competition has nothing on you. I'm a Cadillac convert to BMW and I'm never going back! More

My experience at South Bay BMW Joseph Espiritu was outstanding: extremely knowledgeable of vehicle, very professional and patient, answered all questions. Would HIGHLY recommend. GR Joseph Espiritu was outstanding: extremely knowledgeable of vehicle, very professional and patient, answered all questions. Would HIGHLY recommend. GREAT EXPERIENCE working with Joseph and Kevin (Genius) who was extremely helpful explaining options....Thank You Joseph, Kevin and "South Bay BMW" More

Always willing to above and Beyond I brought my car in to be serviced and Tim helped me not only with the service but also answered questions regarding accessory items I need for an upc I brought my car in to be serviced and Tim helped me not only with the service but also answered questions regarding accessory items I need for an upcoming road trip. More

Quick and nice The check-in process performed quickly and it was convenient to take Uber instead of loaner car. The service was done in one day so I didn't have to The check-in process performed quickly and it was convenient to take Uber instead of loaner car. The service was done in one day so I didn't have to get the hassle of rent-a-car process. Great! More