South Bay BMW

Good Service I brought my car in for antifreeze, Alen saw that my car was due to be serviced and then addressed other issues with my car. I got a loaner and I was I brought my car in for antifreeze, Alen saw that my car was due to be serviced and then addressed other issues with my car. I got a loaner and I was out of there is less than 30 minutes. He kept me updated and I was very pleased with the service. More

Mini AC service Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit. More

Easy and Pleasant Very polite service staff. Was in and out. Courtesy Uber ride is a wonderful addition to your service. Saves time and very convenient. Made taking Very polite service staff. Was in and out. Courtesy Uber ride is a wonderful addition to your service. Saves time and very convenient. Made taking my car in for service a no hassle experience. More

As always a great experience Had a minor warranty issue with my 16 528. I called service and scheduled an appointment for the following day. When I arrived at the dealer, I didn Had a minor warranty issue with my 16 528. I called service and scheduled an appointment for the following day. When I arrived at the dealer, I didn't have to wait more than a minute or two before the service advise Jay greeted me. I needed a loaner car and which was complementary. One of the things I like is South Bay's loaner cars aren't plastered with "Loaner Car" stickers on the windshields. When I see other dealers do that, I think that looks so cheep. I also like the fact that I get to drive different model BMW's. My previous loaner experience with a 16 528 influenced my decision to purchase that specific model . More

Chris Yuseco is terrific Chris Yuseco is a terrific person to do business with. Very helpful, very friendly, very effective. This is the third Mini I have bought or leased f Chris Yuseco is a terrific person to do business with. Very helpful, very friendly, very effective. This is the third Mini I have bought or leased from him. I keep returning to South Bay because of Chris. You should reward him! More

Oil change plus diagnostic. I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always c I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always come back to South Bay BMW. More

My Review I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for m I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for me, More

Recall notice - great service The entire process involving multiple touch points was smooth and professional. The phone call to schedule the service appointment due to a recall not The entire process involving multiple touch points was smooth and professional. The phone call to schedule the service appointment due to a recall notice was in particular a great experience. I don't recall the woman that helped me, but she was extremely competent, efficient and courteous. My service advisor, Kirk, was also sharp and fast. I signed papers quickly and found myself at the car rental counter before I knew it. I've saved the best for last. When I retrieved my car at the end of the day, I found my wife's wallet on the center console. The wallet went missing several weeks ago and one of your technician's must have found it. Great integrity! I'm a fan of SB BMW! More

Perfect Lease Exchange! We went in to return our previous lease and see what our options were for a new one, and had a great experience working with Marc to find a good deal. We went in to return our previous lease and see what our options were for a new one, and had a great experience working with Marc to find a good deal. We feel like he took the time to figure out what was important to us, and he worked hard to find and negotiate a car into our range. And we've never had a faster/easier time with the finance folks either. All around, we felt like we got a fair deal and are very happy in the new car. More

Service done right When the brake warning light on my 2015 428i Gran Coupe came on, I contacted service at South Bay BMW to see how quickly they could get me in (this wa When the brake warning light on my 2015 428i Gran Coupe came on, I contacted service at South Bay BMW to see how quickly they could get me in (this was on a Friday). The first slot available was at 8:30 AM the following Monday. When I arrived, my service rep, Tim McIntosh, was ready and got me set up with a loaner vehicle. My car was ready by mid-afternoon on Tuesday, Ready for my Thanksgiving road trip. Thank you, South Bay BMW for an excellent experience start to finish More