South Bay BMW

Good service on my Mini I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. An I love my service advisor, Halton Martinez. He's a very upfront guy & has never lied to me. I'm always treated well whenever I get my car serviced. And the work performed there is always top notch. More

Everyone was great except The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interac The cashier that checked me out seemed to have a chip on her shoulder and was not nice, but everyone else was great, she needs to learn how to interact with people More

2018 mini cooper purchase Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Excellent staff and service, my 3rd purchase! highly recommended!! Flew in from Santa Cruz, picked up at airport by Mike..quick and attentive service Tracey was great as was Mike, car was prepped and perfect. So smooth!! More

Adapton to new Apple Phine New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was New technology information from Apple needed for phone. use. Explanation of problem resolved. The setup for the service was done promptly and car was returned on time. More

Regular maintenance made easy Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks Great teamwork to get me on my way, I was not left to stand aimlessly but graciously assisted by available members. Dan and May were awesome! Thanks team BMW! More

Simply outstanding Marc is great to deal with I can always reach him to discuss options Once I’m at the dealerships things go very smooth and fast Marc is great to deal with I can always reach him to discuss options Once I’m at the dealerships things go very smooth and fast More

Exceptional Service! Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank y Eddie !!!! You are top notch! You made our visit to Southbay BMW soo pleasant and easy! It's no wonder my hiusband highly recommended you ! Thank you for everything! You're the best!!! More

Consistent Customer Care Every Time Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thorou Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thoroughly answers all of my questions with great care to speak in easily-understood terms, and takes the time to ensure I have a complete understanding of my options and vehicle plan. I always trust his advice, and absolutely recommend him. It is a pleasure to do business with him! More

Best Service Ever Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the Outstanding service. Ready when promised no fuss no haggle. There are several dealerships that I could go to, and I go to SouhBay BMW because of the people More

Great experience, got exactly what I wanted I was nearing the end of my lease and getting close to my miles restriction. Marc called me to come in to see if there was anything I wanted to test d I was nearing the end of my lease and getting close to my miles restriction. Marc called me to come in to see if there was anything I wanted to test drive. Honestly, i almost canceled coming in as I was thinking of trying a different brand and I was pretty far down the road negotiating that lease, but Fernando had told me to at least come in, talk to Marc, and see if there was something that could be worked out. I’m so glad I listened. First, dealing with Marc was a pleasure. I felt like I could be upfront with him. I told him what I was looking for and what I was looking to spend. The first car he showed me was exactly what I wanted and after a little back and forth we got it nearly exact at what I was willing to spend. It was a great experience and probably my easiest car leasing experience just slightly ahead of my first lease at South Bay BMW three years prior. Also, they really were helpful during my lease return. Something came up through no fault of my own or South Bay and they helped me handle it and still return the lease. I highly recommend this delearship in general as well as Marc and Fernando specifically as I have only had good experiences and they made me feel like a valued customer. More