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South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

October 18, 2017

Great people The ease with which my car was serviced was fantastic! Paula happily helped me with transportation. Jorge provided me excellent care and communica More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge and Paula
Oct 19, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Jorge and Paula here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

October 16, 2017

Steve and team were great Steve Marx and his team helped me through the European delivery process, a very complicated process, in a very helpful and professional manner. Steve More

by eurodelivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx
Oct 17, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star euro delivery experience with Steve here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW! Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

October 16, 2017

Service is excellent! May Villalobos was great to deal with! Professional, great communication skills, and prompt! I couldn't get back to pick up the car before they closed More

by justacustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Villalobos
Oct 17, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star experience with May here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

October 15, 2017

Great job Lino and the team are amazing! They got me in last minute and made sure All was handled and taken care of earlier than ecpected More

by Kevinjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino Serrano
Oct 15, 2017 -

South Bay BMW responded

Hi Kevin, Thanks for sharing your recent 5 star service experience with Lino here at South Bay BMW and MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!

October 15, 2017

Euro Delivery (M4 Convertible) Steve and Bronson were amazing from Day One. By far the best people I have ever experienced at a dealership. Planning on working with them on all my f More

by MMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marx, Bronson Wright
Oct 15, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star euro delivery experience with Bronson and Steve here at South Bay BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW ///M4! Enjoy the road ahead in your Ultimate Driving Machine!

October 14, 2017

Exceptional Darryl is an exceptional service advisor. Always goes the extra mile for his customers. Always greets customers with a smile and understanding. He is More

by Customer 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

October 12, 2017

New car purchase The sale went very smooth and quick. Sales staff was awesome and helpful. I will buy my next car here. Bob Hogan made it easy. More

by User-88e6033d7f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
Oct 13, 2017 -

South Bay BMW responded

Hi Reggie, Thanks for sharing your recent 5 star experience with Bob here at South Bay BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW! Enjoy the road ahead in your Ultimate Driving Machine!

October 12, 2017

Superb service I bought all of my cars from South Bay BMW. Customer service is outstanding. Silvio and his team always provides the best service. Hats off to hi More

by Sam Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Asghari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yuseco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Grammer, Alex Cobos, Alen Yadegar, Graciano Perez, Timothy McIntosh
Oct 12, 2017 -

South Bay BMW responded

Hi Sam, Thanks for sharing your continued 5 star sales and service experience with our team here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us for your BMW needs all these years. Enjoy the road ahead in your Ultimate Driving Machine, and please come by anytime!

October 12, 2017

Best MINI Dealer! This dealer is hands down the best! From ordering my MINI Cooper S to the routine services. Mo Ali, Junior Mercado and Chris are the best!!! I co More

by Mini#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali From MINI
Oct 12, 2017 -

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star experience with Mo, Junior, and Chris here at South Bay MINI! We're thrilled to read your review, and we'd like to congratulate you on your Mini Cooper S! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

October 12, 2017

Excellent Despite having to take time to take the car in for service, service personnel, specially Willie, helps the inconvenience become a true welcoming, warm More

by TonyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin from the valet is an exceptional friendly worker and always look forward when my car is returned by him.
Oct 13, 2017 -

South Bay BMW responded

Hi Tony, Thanks for sharing your recent 5 star service experience with Willie and Martin here at South Bay BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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