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South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,234 reviews
October 12, 2017
Excellent Despite having to take time to take the car in for service, service personnel, specially Willie, helps the inconvenience become a true welcoming, warm Despite having to take time to take the car in for service, service personnel, specially Willie, helps the inconvenience become a true welcoming, warm, & utmost friendly & understanding experience. More
by TonyG
Employees Worked With
Other Employees :
Martin from the valet is an exceptional friendly worker and always look forward when my car is returned by him.
October 12, 2017
New car purchase The sale went very smooth and quick. Sales staff was awesome and helpful. I will buy my next car here. Bob Hogan made it easy. The sale went very smooth and quick. Sales staff was awesome and helpful. I will buy my next car here. Bob Hogan made it easy. More
by User-88e6033d7f
Employees Worked With
Bob Hogan
October 12, 2017
Friendly staff, wonderful service! Halton was fantastic! He was very thorough and took great care of my needs. The cashier girls were super friendly, as well. Love this dealership and t Halton was fantastic! He was very thorough and took great care of my needs. The cashier girls were super friendly, as well. Love this dealership and the exceptional service they give!! More
by ShawnaLB
Employees Worked With
Halton
October 12, 2017
Best MINI Dealer! This dealer is hands down the best! From ordering my MINI Cooper S to the routine services. Mo Ali, Junior Mercado and Chris are the best!!! I co This dealer is hands down the best! From ordering my MINI Cooper S to the routine services. Mo Ali, Junior Mercado and Chris are the best!!! I come all the way from Laguna Hills, that is how good they are. Blessings! More
by Mini#2
Employees Worked With
Mo Ali From MINI
October 12, 2017
Superb service I bought all of my cars from South Bay BMW. Customer service is outstanding. Silvio and his team always provides the best service. Hats off to hi I bought all of my cars from South Bay BMW. Customer service is outstanding. Silvio and his team always provides the best service. Hats off to him and his team. Good Job Silvio and team More
by Sam Ali
Employees Worked With
Other Employees :
Dan Grammer, Alex Cobos, Alen Yadegar, Graciano Perez, Timothy McIntosh
October 11, 2017
First class service BMW makes a beautiful car and the service and professionalism at Southbay BMW completes the package. Essie in sales and Charles in finance are top no BMW makes a beautiful car and the service and professionalism at Southbay BMW completes the package. Essie in sales and Charles in finance are top notch More
by Millionx2
Employees Worked With
Charles in Finance , Essie Doroodian
October 11, 2017
Great Service Team I worked with May Villalobos. She was in constant contact during every stage of my service. The car was cleaned and completed on time as promised. I worked with May Villalobos. She was in constant contact during every stage of my service. The car was cleaned and completed on time as promised. Thank you! More
by Murrey
Employees Worked With
Mayte Villalobos
October 10, 2017
Service excellence Darryl is a pro-work done expeditiously to complete satisfaction-loaner car provided-had issue with steering column in our X5 which tech diagnosed and Darryl is a pro-work done expeditiously to complete satisfaction-loaner car provided-had issue with steering column in our X5 which tech diagnosed and repaired at no cost to us-will come back More
by Leander
Employees Worked With
October 10, 2017
Poor Experience Saved by Great Service Advisor My Service Advisor is Willie Reyes, and he saved a disappointing experience by turning it into a great one. I brought my car to you for about $3000 of My Service Advisor is Willie Reyes, and he saved a disappointing experience by turning it into a great one. I brought my car to you for about $3000 of non-warranty service. It took almost two full days. When I came to pick up my car, it took over 30 minutes to find and bring it out. First they said they were having trouble locating it. Then they said the VIN numbers didn't match between keytag and car tag. Then they said it was behind other cars. When I did finally get it, it was very dirty...it hadn't even been washed. I called Willie to express my disappointment at this level is service when I spent so much money and I didn't have to choose BMW. He made it right by giving me a free Spa detail and a free gas fill up. That gesture made me feel like he cared about my experience. So I give 5 Stars to Willie!!! More
by Diane
Employees Worked With
October 10, 2017
Best Service Advisor - May Villalobos Great communication and customer service. Car was ready as promised and very clean. Truly the best Service Advisor I have ever worked. If you sched Great communication and customer service. Car was ready as promised and very clean. Truly the best Service Advisor I have ever worked. If you schedule your appointment on their website, do yourself a favor and select May Villalobos. More
by DM
Employees Worked With
Mayte, Villalobos
