Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay BMW
Torrance, CA
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you.
Please let us know if we have done a good job or if we need to improve!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 AM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
October 08, 2017
Excellent service received for airbag warranty replacement Personal service from Jay the service advisor. Pretty much looked after my 1M from start to finish... and was done in less than 15-20 mins which is a Personal service from Jay the service advisor. Pretty much looked after my 1M from start to finish... and was done in less than 15-20 mins which is a record in my book. More
by AEO
Employees Worked With
Jay
October 06, 2017
Service at South Bay MINI Once again our favorite team at South Bay Mini came to our aid for a problem that developed with our 'getting older" Mini. Without any hesitation, we Once again our favorite team at South Bay Mini came to our aid for a problem that developed with our 'getting older" Mini. Without any hesitation, we were in contact with them. We only needed the loaner for one day and our Mini was ready. Lino Serrano and Jimmy (technician) have always given us excellent service with a personal touch. More
by RW06
Employees Worked With
Lino Serrano, Jimmy (technician)
October 06, 2017
Service Appointment At each step of the process, from the point in time I scheduled the service appointment through the time my car was returned to me, I felt like I At each step of the process, from the point in time I scheduled the service appointment through the time my car was returned to me, I felt like I was treated like a more important customer than I am. I experienced friendly and respectful consideration. Thank you. More
by jkuehn1007
Employees Worked With
October 06, 2017
New car lease The sales person, Eddie Ramos was efficient, professional and enjoyable during the process. He was very helpful arranging the lease and making it po The sales person, Eddie Ramos was efficient, professional and enjoyable during the process. He was very helpful arranging the lease and making it possible for us to drive it home that day! More
by bmw#3
Employees Worked With
Eddie Ramos
October 05, 2017
Service call Was served very professionally by the entire team from the greeter to the service team. Would recommend the dealership to anyone looking for a new car Was served very professionally by the entire team from the greeter to the service team. Would recommend the dealership to anyone looking for a new car and great experience More
by HL
Employees Worked With
Vahag Oganesyan
October 05, 2017
Top notch Very efficient very professional and I absolutely would recommend him , car was done at the time promised . Went on and beyond the call of duty . Very efficient very professional and I absolutely would recommend him , car was done at the time promised . Went on and beyond the call of duty . Car was returned clean More
by M6
Employees Worked With
Timothy McIntosh
October 05, 2017
Unbelievable Support Nick in sales was fantastic. Worked with me on my trade, as well as my new 530e. I would definitely recommend Nick and this dealership. Nick in sales was fantastic. Worked with me on my trade, as well as my new 530e. I would definitely recommend Nick and this dealership. More
by Beachfc#23
Employees Worked With
Nick Paris
October 04, 2017
Professional level I will be returning to the dealer for any need that I may have in the future! I will share with friends this excellent experience with friends and fa I will be returning to the dealer for any need that I may have in the future! I will share with friends this excellent experience with friends and family members! More
by BMW Provides Excellent Services
Employees Worked With
A new employee sits in front of the coffee shop
October 04, 2017
AMAZING DEALERSHIP Adam was extremely helpful along with the Korean gentleman in Finance. Process was fairly quick and easy compared to other dealers. Loved the text Adam was extremely helpful along with the Korean gentleman in Finance. Process was fairly quick and easy compared to other dealers. Loved the text from owner. Will definitely refer friends and family. I will be a lifelong customer. Thank you! More
by Hanna
Employees Worked With
ADAM ZAILAA
October 04, 2017
Great Awesome. Easy to book - everything handl d quickly and professionally. Very customer friendly. Car was returned in 48 hours with no issues. Th Awesome. Easy to book - everything handl d quickly and professionally. Very customer friendly. Car was returned in 48 hours with no issues. Thanks Bronson and Steve! More
by Jmf
Employees Worked With
Steve Marx, Bronson Wright
