South Bay BMW

A breeze for service! Fast, knowledgeable and service was flawless and got car as promised! This is my 8th BMW and South Bay has never disappointed! I highly recommend them Fast, knowledgeable and service was flawless and got car as promised! This is my 8th BMW and South Bay has never disappointed! I highly recommend them for new and CPO sales and service as well. More

Great Support Turning in my lease car was a breeze and getting the new one was just as easy!! The guys kept me informed along the way. Turning in my lease car was a breeze and getting the new one was just as easy!! The guys kept me informed along the way. More

SouthbayBMW - Al Asghari is the best! If you need a new car specifically BMW, go to SouthbayBMW (McKenna VIP) and look for Al Asghari. Al was very professional, courteous and patient and I If you need a new car specifically BMW, go to SouthbayBMW (McKenna VIP) and look for Al Asghari. Al was very professional, courteous and patient and I really enjoyed working with him in getting my new car purchase coming from a lease! Sidebar: Danny McKenna even sent me a personalized greeting card a week later to Congratulate me with the purchase which I thought was cool.. I bought my previous cars from Nick Alexander BMW in LA and Beverly Hills BMW and Southbay BMW is by far the best. Please keep up the good work! More

Excellent Service Dan Grammer is fantastic to work with. Meets me immediately, quickly writes up the service request and keeps me informed on the work. Always deliver Dan Grammer is fantastic to work with. Meets me immediately, quickly writes up the service request and keeps me informed on the work. Always delivers on his commitments. More

Buying my Leased BMW Very easy to go from lease to buy it. Everyone was very nice and easy to work with. The finance was easy to transfer. Thank you. Very easy to go from lease to buy it. Everyone was very nice and easy to work with. The finance was easy to transfer. Thank you. More

Oil change As stated above I brought my car in for an oil change! Other problems were discovered which I agreed to have done, my car is running much better now As stated above I brought my car in for an oil change! Other problems were discovered which I agreed to have done, my car is running much better now than prior to the service! More

Amazing service. I have bought my last two cars from this dealership and love the attention they give to details. From purchasing, financing and service. Love the se I have bought my last two cars from this dealership and love the attention they give to details. From purchasing, financing and service. Love the service department. More

Great service. I am a ten year plus customer of this dealership, which is excellent in every way. I appreciate the friendly, quick service from all employees. I am a ten year plus customer of this dealership, which is excellent in every way. I appreciate the friendly, quick service from all employees. More

Drop off and pick up customer service needs work My Service Rep Willie Reyes was great, however, the people at drop off, pick up, counter/register (both at your dealership and Mini) need some work. S My Service Rep Willie Reyes was great, however, the people at drop off, pick up, counter/register (both at your dealership and Mini) need some work. Service with a smile from start to finish and a little attentiveness goes a long way. You should have the drop off area a bit more organized. Everyone is there just standing around and talking with each other. I parked, got out of car -- no one came up to and asked if I needed help -- no eye contact and no one concerned or asking if I needed help or was looking for anyone in particular at service. Same thing again when I went to pick up my car. More

Excellent though lengthy experience. Essie is a genuine, knowledgeable salesman. He's went out of his way to find the exact car I wanted. The entire process of turning in a leased car a Essie is a genuine, knowledgeable salesman. He's went out of his way to find the exact car I wanted. The entire process of turning in a leased car and leasing a new one takes a very long time especially when the dealership was short staffed in the finance dept. But they treated my husband and me to a very delicious lunch during the wait. Everyone was extremely nice and I was able to leave with my perfect choice. Forget any ideas you might have about getting out of there with a less expensive lease😂😂. That won't happen😋 More