South Bay BMW

Drop off and pick up customer service needs work My Service Rep Willie Reyes was great, however, the people at drop off, pick up, counter/register (both at your dealership and Mini) need some work. S My Service Rep Willie Reyes was great, however, the people at drop off, pick up, counter/register (both at your dealership and Mini) need some work. Service with a smile from start to finish and a little attentiveness goes a long way. You should have the drop off area a bit more organized. Everyone is there just standing around and talking with each other. I parked, got out of car -- no one came up to and asked if I needed help -- no eye contact and no one concerned or asking if I needed help or was looking for anyone in particular at service. Same thing again when I went to pick up my car. More

Amazing service. I have bought my last two cars from this dealership and love the attention they give to details. From purchasing, financing and service. Love the se I have bought my last two cars from this dealership and love the attention they give to details. From purchasing, financing and service. Love the service department. More

Great service. I am a ten year plus customer of this dealership, which is excellent in every way. I appreciate the friendly, quick service from all employees. I am a ten year plus customer of this dealership, which is excellent in every way. I appreciate the friendly, quick service from all employees. More

Excellent though lengthy experience. Essie is a genuine, knowledgeable salesman. He's went out of his way to find the exact car I wanted. The entire process of turning in a leased car a Essie is a genuine, knowledgeable salesman. He's went out of his way to find the exact car I wanted. The entire process of turning in a leased car and leasing a new one takes a very long time especially when the dealership was short staffed in the finance dept. But they treated my husband and me to a very delicious lunch during the wait. Everyone was extremely nice and I was able to leave with my perfect choice. Forget any ideas you might have about getting out of there with a less expensive lease😂😂. That won't happen😋 More

Efficiency and Excellent Service Thank you Al for assistance with locating and finalizing the car lease I was looking for and more. The team delivered attentiveness,, efficiency, and Thank you Al for assistance with locating and finalizing the car lease I was looking for and more. The team delivered attentiveness,, efficiency, and overall great service! Very impressed with the dealership. More

Great experience! Essie was wonderful and so accommodating. He took his time to let me try both the 528i and the 328i. The 528i was blocked by 2 cars and he took his ti Essie was wonderful and so accommodating. He took his time to let me try both the 528i and the 328i. The 528i was blocked by 2 cars and he took his time and allowed me to rest drive both. He is so patient. While I was waiting for my money to come in, he would regularly update me on the status of the car I wished to purchase. He is such a wonderful person. I'm so grateful that I had such a great experience buying here. More

Knowledgeable Specialists! I had at least 40-50 questions and Fernando had all the answers. He was honest, trust worthy and worth his weight in gold! What an asset to South B I had at least 40-50 questions and Fernando had all the answers. He was honest, trust worthy and worth his weight in gold! What an asset to South Bay BMW More

An excellent sales representative made the difference We have been looking for a BMW i3 for a while, and could have picked it up from many dealers around LA. The main reason why we finally ended up with S We have been looking for a BMW i3 for a while, and could have picked it up from many dealers around LA. The main reason why we finally ended up with South Bay BMW was Al Asghari, who is the most professional and friendly car sales person we have met. He was very helpful, honest, respectful and persistent (but not overly pushy) during the entire purchase process. After the purchase, he introduced us to a BMW "genius", called Kevin, who was very knowledgeable about all the fancy, high-tech features of the car. Kevin helped us to understand how to best enjoy the car. Both Al and Kevin provided us an excellent experience with South Bay BMW (which we dealt with a few years ago without being impressed). Thank you - we will definitely refer you two to our friends. More

Very good experience in buying CPO BMW The advertised offer for my 2014 428i was so good I didn't try to negotiate a lower price. I was well-treated by the sales advisor. and the finance ma The advertised offer for my 2014 428i was so good I didn't try to negotiate a lower price. I was well-treated by the sales advisor. and the finance manager. The sales advisor readily offered me a very competitive interest rate, lower than I expected. I was glad to see that South Bay BMW believes in hiring diverse workforce. More

Fantastic buying experience with Al! I usually dread the car buying experience. Last weekend, we swung by South Bay BMW and were lucky enough to be met by Al Asghari. I had my wife and I usually dread the car buying experience. Last weekend, we swung by South Bay BMW and were lucky enough to be met by Al Asghari. I had my wife and 2 kids with me. Al and the rest of the staff made our experience completely enjoyable. Al offered us Coffee, snacks and even offered to order food when the kids got hungry. More importantly, he was very fast,and very attentive. I had a similar positive experience with the finance professional. Since buying our vehicle, Al had repeatedly followed up to make sure all is well. I'm actually looking forward to returning! More