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South Bay BMW

Torrance, CA

3.9
1,230 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,230 reviews

December 03, 2016

No pressure Malcom was very pleasant. No condescending or depressing remarks. Absolutely professional. I recommend him! They also gave me the best buck fo More

by noway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lemier, Malcolm Wilson
Dec 03, 2016 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star sales experience with Malcolm here at South Bay BMW. We're thrilled to read your review, and we'd like to congratulate you on your new BMW! We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road in your Ultimate Driving Machine!

December 02, 2016

BMW X1 I had a great experience working with Justin and Fernando. Fernando took the time to walk me through the features of the car and made me feel very co More

by Hurleyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Skoll
Dec 03, 2016 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star sales experience with Justin and Fernando here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW X1. Thanks for choosing South Bay BMW, and we sincerely look forward to seeing you in our store anytime in the future to help you with anything your BMW may need. Enjoy the road in your Ultimate Driving Machine!

December 01, 2016

2016 BMW X3 Rich Clark made the car purchase experience wonderful. He was knowledgeable, pleasant and thorough. I would recommend him as a salesperson. We also me More

by nancyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Clark
Dec 03, 2016 -

South Bay BMW responded

Hello Nancy, Thanks for sharing your recent 5 star sales experience with Rich and Fernando here at South Bay BMW! We're delighted to read your review, and we'd like to congratulate you on your new BMW X3. Thanks for choosing South Bay for your automotive needs, and we sincerely look forward to seeing you in our store anytime in the future to assist you with anything your X3 might need. Enjoy the road in your Ultimate Driving Machine!

November 29, 2016

2016 BMW 740i I would like to thank Amine for his help and professional guidance. He had an outstanding service and follow up. I leased my new 2016 BMW 740i. The ca More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amine Bentaya
Nov 29, 2016 -

South Bay BMW responded

Hello Ken, Thanks for sharing your recent 5 star sales experience with Armine here at South Bay BMW! We're very pleased to read your review, and we'd like to congratulate you on your 2016 BMW 740i. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road in your Ultimate Driving Machine!

November 29, 2016

quick and efficient bmw i3 purchase wanted to test drive the I3 and if i liked, pull the trigger and purchase. had emailed back and forth with chris before i got there and told him i di More

by calibadger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yuseco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Soto-Martinez
Nov 30, 2016 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star sales experience with Chris here at South Bay BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW i3! Thanks for choosing South Bay BMW, and we sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road in your Ultimate Driving Machine!

November 29, 2016

Excellent Milad Batouli and Eleni Perry are the best. They gave me excellent service and the best car buying experience one could ask for. Ask for them when you More

by Karen1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Batouli, Eleni Perry
Nov 29, 2016 -

South Bay BMW responded

Hi Karen, Thanks for sharing your most recent 5 star sales experience with Milad and Eleni here at South Bay BMW! We'd like to thank you for your continued business, and we'd like to also congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the rode in your Ultimate Driving Machine!

November 28, 2016

Excellent Support from the SouthBay BMW Genius Crew! Wonderful Experience! I was having problems programming my new BMW X5 to my garage. Fernando came to my home and fixed it in 5 minutes! More

by BMWgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2016

Super awesome service! Went to the dealership for my second delivery and and the service couldn't have been better! Everybody was super friendly and my genius was super know More

by Lkhulusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Pacheco
November 26, 2016

My experience with South Bay BMW Great experience with South Bay BMW, love my new car, everything was explained (although its so much I can't remember it all). Was invited to come bac More

by Mynewcar234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Claure
November 24, 2016

Great experience. Amazing experience. It was as smooth as possible and got a great deal. The dealer was reasonable and put me in the right car at the right price. More

by m2medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ochoa, Mike Yoakim
Nov 25, 2016 -

South Bay BMW responded

Thank you for taking the time to write us such a wonderful review. I delighted to hear Juan and Mike took such good care of you. Please remember our wonderful customer service doesn't stop when you drove off the lot in your new car. In the next few days Juan or another one of our BMW Genius Team Members will be reaching out to you to schedule a second delivery. Here we will have the opportunity to focus a little more on the features and benefits of your new car that you'd like to cover in more detail. Also, please don't forget about your Free VIP Car Washes and Free Flatbed pick and delivery for all your service needs. Again, thank you for your business and from our family to yours, have a happy and safe Holiday Season.... Ken Lemler

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