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South Bay BMW

Torrance, CA

3.8
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,234 reviews

September 13, 2013

I just bought a 2013 535i at South Bay BMW. I've been looking around quite a bit and South Bay had the car I wanted in stock. My salesperson, Damian "Coach" Watters, was very helpful all the way through More

by ncepat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"BB" in Finance
Oct 09, 2013 -

South Bay BMW responded

Thank you for taking the time to post such a great review. We appreciate your feedback and hope that you are enjoying your 535i. Thank you for choosing South Bay BMW! Take Care, Tammy Hernandez

September 12, 2013

This was my very first time getting a new car and needless to say it was a little nerve wrecking.. Damien "Coach" Watters was the person who helped me and he turned it into a pleasant experience and More

by DanielAliAkbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2013 -

South Bay BMW responded

Thank you for taking the time to post a reveiw. We hope that you are enjoying your new BMW! Thank you for choosing South Bay BMW!

April 30, 2013

If your looking for a BMW at South Bay BMW remember this name, Milad! Milad is the most professional car salesmen ( Client Advisor in BMW lingo ) that I've ever come across. Milad is a straight shooter, More

by PatrickFolger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Batouli
May 10, 2013 -

South Bay BMW responded

Thank you for the excellent review! We will share your comments with our team. We hope you are enjoying your ultimate driving machine and look forward to working with you in the future. Thank you again for making South Bay BMW/ MINI as your center of choice.

April 09, 2013

I took my BMW to this dealership after having such a horrible experience at the dealership closest to my house, and I couldn't be happier with this dealership! Each and every step of the process of havi More

by mjrjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Apr 16, 2013 -

South Bay BMW responded

Good afternoon, Thank you for taking the time to post a review and for giving us such good positive feedback! It is always our goal here to provide excellent customer service. We look forward to working with you in the future. Thank you and take care, Tammy Hernandez

April 01, 2013

DO NOT BUY A CAR FROM EDDIE RAMOS!!!!!! DISHONEST! DISHONEST! DISHONEST! DISHONEST! DISHONEST! THE DEALERSHIP IS BAD, BUT EDDIE RAMOS IS THE HORRIBLE!!! HE SHOULD BE FIRED FOR HIS WAY!!! More

by JAlexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Ramos
Apr 01, 2013 -

South Bay BMW responded

Dear JAlexander Our goal at South Bay BMW/MINI is to provide excellent Customer Service. We regret that your recent experience was unsatisfactory. Please contact me at 310-939-7322. Thank you, Tammy Hernandez

March 15, 2013

Had problems with Blue tooth for three months. Tried to make a service appointment three times but no one would call back. Left message for Service Manager Kim Kelley (since she changed her name) but never More

by laszloklima
Customer Service
Price
Recommend Dealer
No
Mar 18, 2013 -

South Bay BMW responded

Dear laszloklima Thank you for taking the time to post a review. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where we need to improve. We apologize for your experience and hope for the opportunity to turn this negative situation into a positive. We understand how frustrating it must be to have an ongoing problem with your bluetooth and we are more than happy to assist you. Our goal is to provide excellent service and I can assure you that we have a wonderful team that is ready to address your concern. Please contact me at 310-939-7322 or on my cell number 310-628-2984. I can also be reached by email at thernandez@southbaybmw.com. I look forward to hearing from you. Thank you, Tammy Hernandez South Bay BMW/MINI

Mar 18, 2013 -

laszloklima responded

Left phone message for Tammy hernandez

Mar 18, 2013 -

South Bay BMW responded

laszloklima, Thank you for talking to Mark Brodkin and I on the phone today. We are glad your bluetooth is working and hope that you enjoy your MINI. We hope for the opportunity to repair our relationship. Please don't hesitate to contact us directly if you need anything in the future. Take Care, Tammy Hernandez South Bay BMW/MINI

February 06, 2013

The easiest purchases (2) in my 40 years of Car buying. Kevin and the rest of his contemporaries handle the transactions with Class and Elegance. More

by Screemnjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2013 -

South Bay BMW responded

Thank you for the wonderful review! We hope you are enjoying your ultimate driving machine and look forward to working with you in the future.

January 08, 2013

Truly exceptional customer service!!!! What an outstanding experience and all thanks to Milad Batouli. He went above and beyond to make sure that we were 100% satisfied with our BMW experience. I More

by allthatchaz10105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramos, Milad Batouli
Feb 25, 2013 -

South Bay BMW responded

Thank you for choosing South Bay BMW! We understand how important it is to find the perfect vehicle and hope you are enjoying your 750i.

January 02, 2013

I applied online and was contacted by Joeseph Ko before I was even finished with the app. He was informative and easy to work with. South Bay BMW clearly understand that service is extremely important and do More

by EricKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
Mar 06, 2013 -

South Bay BMW responded

Thank you for taking the time to write a review. We hope you are enjoying your new car.

December 31, 2012

I bought my 2009 Mini Cooper Clubman and absolutely love it! I have used South Bay BMW now for two purchases. The service department is amazing! Best of all is my wonderful sales consultants, Milad Batouli More

by dianadupre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Lappen, Milad Batouli
Mar 06, 2013 -

South Bay BMW responded

Thank you for the excellent review! We hope you are enjoying your new MINI and look forward to working with you in the future.

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