South Bay BMW

If you're thinking about a BMW, go see Stephen Gagliano at South Bay BMW. Stephen didn't apply high pressure sales tactics. He was very patient as I considered a car. He is knowledgable about the cars a at South Bay BMW. Stephen didn't apply high pressure sales tactics. He was very patient as I considered a car. He is knowledgable about the cars and, after I picked up my car, spent an extra hour with me going over the car's features a second time. He's a great guy and you'll enjoy dealing with him. More

with one simple email i got the best service, the best price and the best of all related to leasing or purchasing a car. Joseph Ko even wait for me after hours when the dealer was all ready close. Thank y price and the best of all related to leasing or purchasing a car. Joseph Ko even wait for me after hours when the dealer was all ready close. Thank you Joseph Ko. out all the dealers i have purchase cars for the past 20 yrs i Have never had such a great experience as i had with you... you are the best!!!!!!!!! i got out with a brand new X6 not only with the best price but with the best service. I sent a quote to over 15 dealers and they all were the same, even the ones i was currently under a lease contract and nothing compare with what Joseph Ko can offer. THANK YOU AGAIN !!! More

I bought the car from the Southbaybmw and had change to meet lots of wonderful new people, Jeremy, Roy, Chris, Grace, Kevin Kim and Kim Kelly. Also I had received service before from Dan Grammer and again meet lots of wonderful new people, Jeremy, Roy, Chris, Grace, Kevin Kim and Kim Kelly. Also I had received service before from Dan Grammer and again when I had a diffculty this time, he helped me a lot with his wise knowledge. There were lots of events going on the get my car with right condition and it was very demanding but with their help and support, I brought my car to my garage. After the new contract, it took about two weeks for tinting, put full body clear bra, and replacing tires and more from the dealership and these people provided me the best service experience. Of course they were friendly and always there online and offline. Once again thanks for all. It was complicated processes but with their supports, I can drive new M now. It was a great team work. Thanks. More

Coach Watters did a great job helping with my new 328i. He was patient and honest and always had plenty of time to answer questions. This is the second BMW I've bought through Coach and I'm very pleased wi He was patient and honest and always had plenty of time to answer questions. This is the second BMW I've bought through Coach and I'm very pleased with the deal and with his service. Great experience! More

The worst part about buying a car is finding a dealer you can trust and not have to haggle with achieve a a great deal. Joseph Ko was fantastic! My husband and i got a BMW 535I -we reached out to 5 differe can trust and not have to haggle with achieve a a great deal. Joseph Ko was fantastic! My husband and i got a BMW 535I -we reached out to 5 different dealers and although a couple of them responded, Joseph offered the best vehicle at the best price with almost no negotiations. Andy in finance was great as well -our whole experience was professional and top notch. This was our first time buying from SouthBay BMW - and we highly recommend Joseph and them! More

Everytime I have business at this dealership it's always come out as a great experience. From Service to Sales I expected to deal with at least one of those stereotypes dealerships usually carry but not at come out as a great experience. From Service to Sales I expected to deal with at least one of those stereotypes dealerships usually carry but not at South BMW. This is my 2nd time buying at SB BMW and I came here looking for "Coach" but he was on his way home and was handed off to Tyler Lappen, both are great salesmen to work with. We were looking at different BMW's and Tyler was very patient and helped us search for similar models with similar features, prices and was very patient. Tyler did not pressure us and had a great chat through the process. We were given a good dealand settled on a CPO BMW, the Sales process at this dealer went by smoothly, even at the final steps of the sale, the financer Kellie, explained everything well and did not try to sell any extras. By the time the deal finished it was past closing, there was a little rust on the wheel locks from the car sitting for a while, Tyler tried getting rid of the rust for us as best he could and did not rush or hesistate to show us all of the features of the BMW well past closing and made sure we were comfortable and ready. Coach and Tyler are very knowledgeable, courteous,personable,and listen Next time you're looking for a BMW/MINI give SB BMW a try and look for Coach or Tyler I highly recommend both Damien "Coach" Watters and Tyler Lappen to all my friends and family! Also Moe, the manager is very friendly, very personable and easy to work with Also, unlimited car washes at Southbay BMW for every VIP BMW/MINI More

I had a great experience buying a car at South Bay BMW! I got an excellent deal and everyone was helpful and friendly. Coach was fantastic and it was really nice getting to chat with him through the process. got an excellent deal and everyone was helpful and friendly. Coach was fantastic and it was really nice getting to chat with him through the process. He never pressured me or gave me any cheesy salesman nonsense. Chris was able to help fix a miscommunication hiccup swiftly and with a great attitude. Even Ernie is finance was a pleasure to work with. I will definitely recommend South Bay BMW to friends and family! Oh yeah, and I havent taken advantage yet but my VIP sticker comes with free car washes so next time im in the area I will be visiting South Bay BMW for a car wash and a friendly conversation. More

I have been using South Bay BMW for service and repair for almost four years because they always have loner car available even I did not purchase my car from them. This time I gave South Bay BMW a try for almost four years because they always have loner car available even I did not purchase my car from them. This time I gave South Bay BMW a try on leasing a new 328i. Actually South Bay was the second dealership that I have visited within a week as the first dealership was not playing a fair game with me on the trade in even with the lowest car price. The whole process of dealing with Chris was very smooth and straight forward. He gave me an offer after a test drive and then I told him how much I wanted for my tread in, how much I expected on the price of the new car and how much I wanted to pay for the lease with no money down. He went back to his manager and 5 mines later, we were done with the deal. The whole process took about two hours to complete. More

We drove thirty miles, past three BMW dealerships, in order to work with the highly-rated folks at South Bay BMW. Stephen Gagliano made our trip worthwhile, that's for sure! Professional, patient, and order to work with the highly-rated folks at South Bay BMW. Stephen Gagliano made our trip worthwhile, that's for sure! Professional, patient, and without pressure, Stephen answered our many questions,really listened to our concerns, and ultimately, supported our attempts to obtain the best price we could for our beautiful 2012 X3! By closing time, we were ready to head home, and Stephen to a holiday party (to which he'd be late----delayed so as to provide us with an important "introduction" to the gizmos and gadgets associated with our car). What's especially terrific, from our point of view, is the fact that we left South Bay BMW feeling great about our interactions with the people who work there-----in contrast to each and every other dealership (Volvo, Audi, Subaru, VW, etc.) with whom we'd had contact during the previous month. Thank you, Stephen Gagliano, for restoring our faith in the process! More

We went in to South Bay BMW having an idea of what we wanted but we were not sure if we were going to buy anything. When we first met Chris, he was warm/friendly and most all listened to us. We started wanted but we were not sure if we were going to buy anything. When we first met Chris, he was warm/friendly and most all listened to us. We started this whole adventure at 1 pm and he stayed with us until well after 8 pm when the closing time was 7. He was patient enough to let us go to carmax next door to see if we could get a better price for our trade-in. Since carmax didn't give a better price, Chris was able to get us a better trade-in value for BMW. Thank you Chris Mcclenon for all your patience and for not pushing us into anything we did not want/need! More