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South Bay BMW

Torrance, CA

3.8
1,234 Reviews
South Bay BMW is one of the top dealerships in the U.S. We enjoy creating fun and exciting experiences for our clients. Clients are most important to us. We hope to be able to share a cup of latte or help with a test drive or help get something fixed on your BMW / MINI for you. Please let us know if we have done a good job or if we need to improve!
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18800 Hawthorne Boulevard

Torrance, CA

90504

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Showing 1,234 reviews

December 06, 2012

Last sunday I went car shopping looking at a half a dozen different brands. As I had purchased a BMW previously through South Bay BMW, I went to see what they might have for me. I was met by Damian Watters w More

by nelsonzager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Watters, Nick
December 04, 2012

Would rather not say who the salesperson was. I would NOT recommend this dealership and here is why: They were friendly and bent over backward while trying to get a sale. But afterwards, it's as if w More

by beautyindskies
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales department
Dec 06, 2012 -

South Bay BMW responded

Dear Beautyindskies: We at South Bay BMW/MINI regret that you do not have a positive feeling regarding our Dealership. We are committed to creating "raving fans", so your response is very disappointing to us. This is not the way we do business nor the usual reaction we receive. We appreciate your business! Therefore, we invite you to please contact us so we can arrange a meeting with you and our General Sales Manager, Kenny Jumps and Our Quality of Excellence Center Director, Mark Brodkin. We look forward to your reply. Wishing you Happy Holidays! Sincerely, Tammy Hernandez Ambassador Quality of Excellence Center 310-939-7322

December 04, 2012

See Alex Cobos if you are thinking about buying a BMW and want a down to earth guy to help you out. He went above and beyond to show me like 8-9 cars and explain all of the differences to me. Very patient. More

by jessewats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cobos
December 03, 2012

A huge shout out to Rich Clark and Alex Dawson at South Bay BMW! I couldn't have asked for better service, attention and patience with me over these last few months of me trying to decide what to lease. More

by Lmoule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Clark
December 03, 2012

From the moment I stepped into the showroom, I knew I came to the right place. Beginning with a cordial welcoming by one of the salesmen, to a very efficient buying process, my experience with South Bay More

by kevinkil6367
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 01, 2012

We've finally visited Southbay BMW after visiting Audi, Lexus, Cadillac and many other dealerships and we're glad we did. SB BMW was our ultimate dealership visit. Special Thanks to DAMIEN "COACH" WATTERS More

by ELboGuerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 01, 2012

Being that this was my first visit and purchase at South Bay BMW, I must say I was impressed with all aspects of customer service and dealerships at South Bay BMW. Grace Kim, who was our dealer,has provided More

by kiscojames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2012

South Bay BMW once again rises above the top. Damien "Coach" Watters is the best! He made my family feel right at home. Thanks again Coach More

by Jackie & Ted Ida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien "Coach" Watters
Dec 11, 2012 -

South Bay BMW responded

Thank you for the great feedback and for choosing South Bay BMW/MINI.

November 30, 2012

I needed some information.But I am Japanese.I can not English very well.Communication was difficult.I need a Japanese speker.Thank you so much. More

by Shigeru Komokata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Batouli
November 30, 2012

Visited Pamela to buy another car. This is my second car i have bought from her and would recommend her and the dealership to everyone. Great customer service before, during and after purchasing my car. 5 s More

by lihp310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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