South Bay Hyundai

Pleasant Experience Overall This was my first time ever buying a car and everyone I encountered at SB Hyundai was friendly and helpful. They didn't push anything on me and it was This was my first time ever buying a car and everyone I encountered at SB Hyundai was friendly and helpful. They didn't push anything on me and it was overall, much less stressful than another dealership I had gone to. My only suggestion is that the actual interest FEE (not just the percentage) should be listed in the breakdown of taxes and fees they show you before you decide to make a purchase. The page I was shown only listed taxes, registration fees, rebate discounts, and the subtotal of all that...which is not accurate when you take into account the APR you're given. If I had seen this, I probably would've gone with a cheaper car. When you go to a dealership after work, are tired, and have been there for over 3 hours, yes things are going to slip up. I believe it's up to the salespeople to not assume ANYTHING. They should be as clear as possible. Not to mention, when I came back the next day to view that exact sheet of paper (which I signed), they could not find it for whatever reason, which is odd to say the least. In the end, I signed the contract so it is my responsibility to uphold my end. Other than all of that, I am very happy with my car so that's great! More

Professional, friendly, and very thorough. The dealership went out of there way to make me a great deal. Job well done. From the sales staff, to the finance department, I was impressed with th The dealership went out of there way to make me a great deal. Job well done. From the sales staff, to the finance department, I was impressed with the entire product and process. More

Clear coat of new car Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental for over night. More

Patience I appreciate how Saul stuck through with his patience thought out the whole process of me leasing my new car. More than happy about my experience with I appreciate how Saul stuck through with his patience thought out the whole process of me leasing my new car. More than happy about my experience with this dealership and salesman! More

laid back and welcoming Had a good time with sales, they were easy to work with and worked out a deal without much fuss. Let me take my time while I discussed with others. Had a good time with sales, they were easy to work with and worked out a deal without much fuss. Let me take my time while I discussed with others. More

Saul Arroyo He was very professional and friendly and made the car buying experience easy. I would definitely recommend this location to others. It was a 5 star c He was very professional and friendly and made the car buying experience easy. I would definitely recommend this location to others. It was a 5 star customer service More

Friendly, knowledgeable, helpful My salesperson, Andrew, was knowledgeable, listened to what I wanted & what I wanted to pay. He was also very patient & answered all my questions. Fi My salesperson, Andrew, was knowledgeable, listened to what I wanted & what I wanted to pay. He was also very patient & answered all my questions. Financing dept had me in & out without undue stress. Totally pleasurable experience. More

Easy Car-Buying Experience This was my first time buying a new car, and I am glad I went to South Bay Hyundai. The service was excellent and the process was relatively quick des This was my first time buying a new car, and I am glad I went to South Bay Hyundai. The service was excellent and the process was relatively quick despite the dealership being busy. More

Excellent experience at the South Bay Hyundai It was my first time at the dealership. I was absolutely delighted with everything. The salesman, Terry Kim, was superb. He has all the good ingredie It was my first time at the dealership. I was absolutely delighted with everything. The salesman, Terry Kim, was superb. He has all the good ingredients that customers need. He was so wonderful that I highly recommend him to everybody. More

Too long and no updates My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, I received no response. This has happened on previous visits also. And while I was at the service center another customer asked me if I came to the service center on a regular basis. When I told her that I had been there several times, she wanted to know how I felt about the service. She had waited over two hours for an oil change and felt that it was too long. Also she felt that her service writer was not talking to her in an honest manner. I got my car back after I kept calling and the service writer told me she, not the tech, had fixed my radio by getting the signal refreshed. Today, the radio is not working again. I cannot keep getting the signal refreshed. I believe that there is still something wrong with the satellite radio module that the tech did not address. More