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South Bay Hyundai

Torrance, CA

4.6
4,430 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,430 reviews

April 17, 2026

I appreciate Nicole's professionalism and common courtesy. She has taken the next step in making my visit very enjoyable More

by IJCMONSTER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

South Bay Hyundai responded

Thank you for your kind words! We’re so glad to hear Nicole’s professionalism and courtesy made your visit especially enjoyable. Taking that extra step to create a great experience is exactly what we strive for. We truly appreciate your feedback and look forward to seeing you again!

April 16, 2026

From customer service to all the way to the waiting room, everything was nice and in order clean no problems More

by yvonneparker48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re so glad to hear everything was clean, organized, and met your expectations. We truly appreciate your support and look forward to providing you with another great experience next time!

April 16, 2026

The whole process was very fast and accurate, making car leasing a good experience not a boring/ long nonsense More

by VAHEBEZIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

South Bay Hyundai responded

Thank you for your great feedback! We’re so glad to hear the leasing process was fast, accurate, and made the experience smooth and enjoyable for you. We truly appreciate you choosing us and are happy we could make things easy from start to finish. Enjoy your new lease!

April 15, 2026

I appreciated that Eddie, the salesman, was up front and honest about prices and timelines. He went the extra mile to get me in the kind of car I wanted, down to the color. He offered quick and helpful tuto More

by gregorycjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgette Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Gomez
Apr 16, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear Eddie provided honest, upfront communication and went the extra mile to help you find the exact car you wanted, even down to the color. It’s great to know he was responsive, reliable, and helpful throughout the process, from test drives to pricing discussions. That’s exactly the kind of experience we aim to deliver. We truly appreciate your kind words and hope you’re enjoying your new vehicle!

April 11, 2026

Good not great. Good service getting me a ride home. Bad that car wasn’t ready when text msg said it was plus filthy on outside and radio settings changed More

by kristinegilgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie
Apr 13, 2026 -

South Bay Hyundai responded

Thank you for taking the time to share your feedback. We’re glad to hear the ride home service was helpful, but we’re very sorry for the frustration you experienced with your vehicle not being ready as communicated and for it being returned in less than expected condition. That’s not the level of care or attention to detail we aim to provide. We understand how important clear timing updates and returning your vehicle properly set up and clean are, and we will be sharing this with our service team to address immediately. We appreciate your honesty, it helps us improve, and we hope we can provide you with a much better, fully seamless experience next time.

April 10, 2026

Place looked clean, kept well and everyone seemed friendly. I have no complaints about this dealership. More

by VIS4RSHALA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
Apr 10, 2026 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad to hear you found the dealership clean, well-kept, and our team friendly. It means a lot to know you had a positive experience with us. We truly appreciate your support and look forward to seeing you again!

April 09, 2026

No xxxxxxxx the whole way. Antonio was clear, factual, easy to work with. I really appreciated his easy manor and focus on closing the deal by listening to me and being respo More

by thefinkels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Antonio made the process clear, factual, and easy to work with, and that his responsiveness and willingness to listen made a strong impression. It’s also great to know Juan handled the paperwork efficiently while maintaining a friendly and focused approach, even under busy circumstances. We’re especially happy to hear Antonio went the extra mile by coming to your home to complete the deal, that level of service is exactly what we strive for. We truly appreciate your thoughtful feedback and are glad your experience with SB Hyundai stood out in a positive way!

April 08, 2026

Great service look for Jeff Mitchell best seller a lot of help and friendly. Best More

by Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

South Bay Hyundai responded

Thank you for your great feedback! We’re so glad to hear you received excellent service and that Jeff was helpful, friendly, and made a positive impact on your experience. We truly appreciate your recommendation and kind words. Thank you for choosing us!

April 07, 2026

Jack was very courteous and keep me informed of my vehicle when it was ready and about the services performed More

by LIRNAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad to hear that Jack was courteous and kept you well informed about your vehicle and the services performed. Clear communication and great service are exactly what we aim for. We truly appreciate you choosing us and look forward to helping you again!

April 07, 2026

After an oil change at the dealership late last year my car began riding rough. Strangely coincidental the morning of my appointment to check it out, the car took multiple attempts to start. Upon arriving More

by ibepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

South Bay Hyundai responded

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered with your vehicle following your oil change, as well as for any miscommunication regarding service timing and diagnosis. We understand your concerns regarding the cost of the starter replacement and the credit card surcharge. While surcharges are sometimes applied for card processing, we hear your feedback and will review ways to make our billing more transparent. We also regret that the rough ride issue was not resolved during your visit, and we appreciate your patience as our team worked to diagnose the starting issue. Your experience has been shared with our service management team to help improve communication, service processes, and customer care. We value your feedback and hope to have the opportunity to restore your confidence in our service department.

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