I had an appalling experience with salesperson Aymen - BRIAN
I had an appalling experience with salesperson Aymen Abdulateef at Hyundai Huntington Beach, though Finance Manager Erik Mora stepped in and completely turned the situation around.
From the start, I explicitly told Aymen I had no interest in dealer add-ons. Despite this, he attempted to pack over $10,000 worth of forced add-ons into the price he quoted me. When I asked him to explain mathematically how he calculated the monthly payment, he refused to break down the numbers and condescendingly told me he knew because "he said so." When I asked to speak with Finance Manager Erik Mora, Aymen repeatedly lied, claiming no one by that name worked there, and even called me "crazy" for asking—a lie that fell apart seconds later when Erik himself walked up to see what was happening.
Once Erik took over, the experience changed completely. Erik was professional, transparent, and genuinely looked out for my best interests. He went out of his way to call the bank directly, secured a much better financing structure, and managed to lower my monthly payment by $50 while removing the unnecessary extras.
Aymen showed a complete lack of integrity, transparency, and basic courtesy—avoid working with him at all costs. However, if you do end up at this location, demand to work with Erik Mora in Finance. He is a true professional who actually respects his customers and gets results.
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