South Bay Hyundai

Factory Recall Factory recall and I was treated very well and the service was done on time. The service person that I had was Jack Kim and was very polite and showed Factory recall and I was treated very well and the service was done on time. The service person that I had was Jack Kim and was very polite and showed me where to have a hot drink and T.V. Nice experience. More

Great Friendly sales staff My daughter bought her car 2 days before and told me how friendly and helpful Andrew and Antonio the sales staff were to help them find a car. Being I My daughter bought her car 2 days before and told me how friendly and helpful Andrew and Antonio the sales staff were to help them find a car. Being I needed a car told me to check out So. Bay Hyundai so I did. Yes, not knowing what I wanted a car or SUV I was able to look over their car lot and not feel rushed, they answered all my questions. The finance person I did all the paper work at the end was easy to work with too. More

Jack, is person that assist most of the time, & he’s wonderf I’m only doing the survey, because Jack needs to be recognized for consistency in excellent service ... everytime. Work is always done in a timely ma I’m only doing the survey, because Jack needs to be recognized for consistency in excellent service ... everytime. Work is always done in a timely manner, however, I enjoyed the shuttle more than Lydt. More

Complete Satisfaction Went for an oil change after putting 3k miles on my Tucson. Was the Tucson are good for 5k miles till oil change is recommended. The Hyundai staff sti Went for an oil change after putting 3k miles on my Tucson. Was the Tucson are good for 5k miles till oil change is recommended. The Hyundai staff still honored my oil change and left completely satisfied. More

Great Service They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai serv They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai service is second to none! More

Car Lease Sheikh was extremely helpful and thorough! He was friendly and made the process very smooth. I would definitely recommend going to him when leasing a Sheikh was extremely helpful and thorough! He was friendly and made the process very smooth. I would definitely recommend going to him when leasing a Hyundai!! More

Always so helpful when I go I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. More

excellient Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic More

Poor Service Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I check Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I checked in with Service Advisor Donnie Ellis at 8:30 am, informing him that I would be in the waiting room until the work was done. He informed me that I would be paged via my cellphone when vehicle was ready. Around 11:00am I checked the service area to determine if my vehicle was ready, but received no verification that it was. I waited another half hour and returned to the service area where I found my vehicle parked behind the waiting room area.(Main building) I then found Mr. Ellis who indicated that my vehicle had been ready for a while and that I had been notified by page and/or call. When I indicated that I had received no such notification, he mentioned that there had been problems with the system and apologized. Bottom Line: It appears that I wasted at least an hour or more because of a faulty notification system and the fact that no one had the courtesy to check if I was in the waiting room as I had indicated that I would be. More

'Happiness' is not just a word - but 'Euphoria' Upon arrival I was met by Paul Holmes, salesman: however, was consumed by a prior appointment, Therefore, Jermaine Johnson step up to the plate and gu Upon arrival I was met by Paul Holmes, salesman: however, was consumed by a prior appointment, Therefore, Jermaine Johnson step up to the plate and guided me through the process of the deal. There was an absolutely no pressure experience and I achieved the purchase goal that I set out for. But it is also noted that Paul Holmes, as his previous calendar commitment permitted, remained a integral part of the sales action and insured that the vehicle was properly prepped for delivery. Cedric Butler, overseeing the process, insured that all the ducks were in a row in a seamless process and that customer satisfaction was the focus of the sale. Sales and Management Team oversight was impeccable, insuring my complete satisfaction. Thank you, one and all. More