Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay Lexus
Torrance, CA
608 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 608 reviews
March 10, 2022
This was my first service experience with Fernando Chavez and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a loaner vehicle from South Bay Lexus which was available immediately. More
by GrantK
Employees Worked With
Fernando Chavez
Helpful February 24, 2022
This was my first service since purchasing my ES300H. Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The servi Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The service was completed in less time than quoted and the car was washed. I am impressed with this dealership and their staff! More
by The General
Employees Worked With
Brian Jones and support staff
February 23, 2022
Jessica Rodriguez has and continues to an provide an excellent interface with the Lexus dealership. She maintains a professional attitude and listens to any issue I may have with the car or requested s excellent interface with the Lexus dealership. She maintains a professional attitude and listens to any issue I may have with the car or requested service. I find the entire experience that she provides very satisfying. Jerry Jennings More
by jj069009
Employees Worked With
Jessica Rodriguez
February 09, 2022
I love this place. The place is nice and clean. The service member accommodate my needs. Melissa Markel was awesome, very nice and help me out with my needs and situation. I believe I bought my car at service member accommodate my needs. Melissa Markel was awesome, very nice and help me out with my needs and situation. I believe I bought my car at the Torrance location is because of there awesome customer service. More
by Lamborghini5stars
Employees Worked With
Melissa Markel
February 07, 2022
Lisette Figueroa is friendly, knowledgeable and efficient. She is a pleasure to deal with and is an excellent representative for South Bay Lexus. I am always confident that she will take good car efficient. She is a pleasure to deal with and is an excellent representative for South Bay Lexus. I am always confident that she will take good care of me and my car. More
by Judy
Employees Worked With
Lisette Figueroa
February 07, 2022
Lexus South Bay does a good job with service. The star in my eyes is Fernando Chavez. He has been been my go-to-person and handles everything with perfection. my eyes is Fernando Chavez. He has been been my go-to-person and handles everything with perfection. More
by rvanremmen
Employees Worked With
Fernando Chavez
February 05, 2022
Henry Montoya was my service representative. He was very professional and made sure that I knew where to wait for my vehicle servicing. When the vehicle was complete I was advised in a timely manner and pic professional and made sure that I knew where to wait for my vehicle servicing. When the vehicle was complete I was advised in a timely manner and picked up my vehicle, by the way had be washed and made available. This is my third Lexus and I plan to continue with South Bay Lexus. More
by ijones4222
Employees Worked With
Henry Montoya
February 04, 2022
Fernando Chavez always gives me superior service and he is professional and very through I love the service I received at south bay Lexus, I always choose this place for my service. Thanks so much for you is professional and very through I love the service I received at south bay Lexus, I always choose this place for my service. Thanks so much for your excellent service More
by jazzmama
Employees Worked With
Chavez, Fernando
