Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay Lexus
Torrance, CA
613 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 613 reviews
January 05, 2022
My Lexus advisor Melissa Markel was incredible! She was caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! More
by pvsalad
Employees Worked With
Melissa Markel
Helpful January 04, 2022
Lisette Figueroa has been my service advisor for numerous years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting for my car and she works tirelessly, never even slowing down to take a break, in her determination to make the service experience as easy as possible for her customers. More
by debryan
Employees Worked With
Lisette Figueroa
December 28, 2021
As always, everything went smooth from start to finish. From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptl From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptly texted me to let me know my car was ready. Top Notch service at South Bay Lexus! More
by Rocky
Employees Worked With
Henry Montoya
December 26, 2021
Thanks to Fernando Chavez for nice kind service! He was very professional and excellent nicely done. If I have a problems will contact to you thanks again. Won very professional and excellent nicely done. If I have a problems will contact to you thanks again. Won More
by Wonleeoh
Employees Worked With
Fernando Chavez
November 28, 2021
Ever drive from San Diego to Torrance (approx 100 mi) on a Saturday of a holiday weekend? Tim and South Bay Lexus made it worth it! After the 2.5 hr drive Tim greeted me with personable professionalism and a Saturday of a holiday weekend? Tim and South Bay Lexus made it worth it! After the 2.5 hr drive Tim greeted me with personable professionalism and outstanding customer service. I get valued and appreciated as an individual individual, not just another customer. He was gracious and pat6as I walked through making my decision between 3 cars. No pressure are hard sale tactics. The entire process was a pleasure from start to finish. The entire team at South Bay did a great job. Kudos also to (another) Tim in the back office, and to Adriana the receptionsit. These are the people behind Lexus' famous customer service! (On mobile, excuse any type-o's). More
by jadesept
November 10, 2021
Great services!! Thank you for being nice and patient and push it thru as quick as we requested the services. great personality and help full. Thank you so much Ramon Williams. push it thru as quick as we requested the services. great personality and help full. Thank you so much Ramon Williams. More
by Lindapichchan@gmail.com
