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South Bay Lexus

Torrance, CA

4.9
668 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 668 reviews

November 07, 2020

Hi:Our Lexus Advisor, Fernando Chavez, took care of our Lexus service. Fernando is an excellent professional advisor - equally important, he is customer oriented. Our car was serviced in a timely manner - More

by ali.lomita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
November 06, 2020

This was my first service and it went smooth. The service help was fast and friendly. The facility is new. Wish there was some way to get coffee. That would have topped off the experience . More

by John_M_Corpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
November 06, 2020

I have owned a Lexus for the past 20 years and for the majority of that time I have used South Bay Lexus for the care and maintenance of my vehicle. More

by cgray68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
November 02, 2020

Tim made our experience with Lexus a breeze. He answered all of our questions and made sure we were comfortable with our new Lexus before leaving. Thank you so much! More

by kshestokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

South Bay Lexus responded

Thank you for taking the time to leave us a review! It is fantastic to hear that Tim went above and beyond to make sure you get the most out of your new vehicle. Congratulations, and we hope to work with you again at South Bay Lexus of Torrance!

November 01, 2020

Talal was an amazing partner through my new car purchase. Informative, responsive, helpful and friendly. I never felt pressured, I only felt that he and South Bay Lexus were trying to do right by me which is More

by Kari.niessink-takai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

South Bay Lexus responded

Hi Kari - Thank you for taking the time to review us! It is fantastic to hear that Talal went above and beyond to make your purchase experience go smoothly. Congratulations, and enjoy your new vehicle! We hope to see you back at South Bay Lexus of Torrance for your first oil change!

November 01, 2020

Sean Slwani went out of his way to help my wife and I select the NH300H Lexus we purchased. On a very hot day he was bringing cars from the parking area to show us the exterior color and the interior col More

by rwehara
Recommend Dealer
Yes
Employees Worked With
Sean Slwani
Nov 02, 2020 -

South Bay Lexus responded

Thank you for taking the time to review us! It is excellent to hear that Sean went above and beyond to make your purchase experience go smoothly. We are proud to have earned your business and happy to hear that you are satisfied with your new Lexus NX 300h. Safe travels, and we hope to see you back at South Bay Lexus.

October 31, 2020

They were very nice I would buy a car there again very nice car lot and they're very professional. The car I bought was very clean and well taken care of More

by Cr.kenpo7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

South Bay Lexus responded

Thank you for shopping at South Bay Lexus and for sharing this feedback. We are glad to hear that you are satisfied with your vehicle!

October 31, 2020

I was late for my appointment with Mr. Barikhan yet he was very gracious and made no comment about it. Email correspondence helped me decide that the car was the one I wanted. The test drive was unrushed More

by E90712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

South Bay Lexus responded

It makes our day to hear that you drove home from South Bay Lexus a happy customer. Thank you for taking time to post a review so that others will know what it's like to be our guest! We are so glad that Mr. Barikhan helped you get into a great vehicle in a timely manner. Enjoy your new ride!

October 28, 2020

Great service from Lisette Figueroa. Job was completed on time. My car is great. I am very happy with the service I received at South Bay Lexus More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
October 26, 2020

Tim Miller and Jay Shin were very responsive, kind, and very helpful when addressing our questions. I and my wife were very fortunate to have met Tim and Jay. They were very comfortable, reliable, transpar More

by Teddy Tedla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

South Bay Lexus responded

Berhan and Teddy - thank you for posting about your recent visit to South Bay Lexus of Torrance. Our team is committed to providing exceptional service for guests and I am glad to hear that Tim and Jay took care of you. We hope you are enjoying your vehicle!

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