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South Charlotte Hyundai

Pineville, NC

3.5
715 Reviews

10518 Cadillac Street

Pineville, NC

28134

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Showing 715 reviews

March 07, 2022

They're fine until AFTER you buy the car. Their customer "service" is nonexistent. I've been trying to get my permanent license plates (which I paid for) and have been getting either (what More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Cam Hudson
October 19, 2021

It takes way too long for an oil change an 11:15 appointment car does not go on a lift until 12:15 and don’t get out of the dealership until 1:15 way too long for An oil change. If you have an appoi More

by mzielinski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Oct 22, 2021 -

South Charlotte Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 01, 2021

My car had a recall on the engine. I took my car to Hyundai and Crystal K. was extremely helpful with making sure I was at ease knowing the process and provided updates throughout the process! Although More

by casaharr94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
Oct 04, 2021 -

South Charlotte Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Charlotte Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2021

Very professional and efficient. I was pleased to see Crystal Kush is part of the staff. She helped me when I owned a Highlander and I know she takes customer service seriously. Anthony Peake also guided More

by Shut Up & Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Kush, Anthony Peake
Sep 23, 2021 -

South Charlotte Hyundai responded

Hi, we're glad to hear our staff took such great care of you! Here at South Charlotte Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 12, 2021

Took care of regular maintenance for my santa fe on time and were very professional kept me informed and check out was easy and friendly More

by jkmorse704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Hudson
Sep 15, 2021 -

South Charlotte Hyundai responded

Hi, thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing South Charlotte Hyundai!

August 27, 2021

Over charging, slow work, and rude. Hate this place. None of them are responsible to our car and safety Don’t waste your money to their shop More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Aug 31, 2021 -

South Charlotte Hyundai responded

Hi Ben, we regret to hear that you had this experience with us. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (980) 224-5870 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

June 26, 2021

Going to be honest. Ever since October of 2020, my 2008 Hyundai Sonata has been giving me issues. Never any issues prior to taking it to the dealership. Just this past Friday (6/18), spent money on gettin More

by gerardocosta81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Cam Hudson
Jun 28, 2021 -

South Charlotte Hyundai responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at South Charlotte Hyundai. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us at (980) 224-5870 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

June 25, 2021

Great experience. Alisha greeted me promptly and professionally. The work was completed faster than I had expected and done well. Highly recommend South Charlotte Hyundai to anyone wanting a stellar More

by mbtaylor27592
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha
Jun 28, 2021 -

South Charlotte Hyundai responded

Hi, thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing South Charlotte Hyundai!

June 19, 2021

I took the car to the dealership and the next day the car is having one of the same issues I took it in for. More

by Jibril616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Jun 20, 2021 -

South Charlotte Hyundai responded

Hi, it really means a lot to us that you took the time to write such a positive review about South Charlotte Hyundai so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 07, 2021

Took a little long for an oil change and a tire rotation in my experiance, but the Technician(Bob I think) was amazingly friendly and helpful. More

by Hugh Jass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Jun 08, 2021 -

South Charlotte Hyundai responded

Hi Hugh, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Take care!