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South Charlotte Hyundai

Pineville, NC

2.7
709 Reviews

10518 Cadillac Street

Pineville, NC

28134

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Showing 709 reviews

June 26, 2021

Going to be honest. Ever since October of 2020, my 2008 Hyundai Sonata has been giving me issues. Never any issues prior to taking it to the dealership. Just this past Friday (6/18), spent money on gettin More

by gerardocosta81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Cam Hudson
Jun 28, 2021 -

South Charlotte Hyundai responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at South Charlotte Hyundai. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us at (980) 224-5870 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

June 25, 2021

Great experience. Alisha greeted me promptly and professionally. The work was completed faster than I had expected and done well. Highly recommend South Charlotte Hyundai to anyone wanting a stellar More

by mbtaylor27592
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha
Jun 28, 2021 -

South Charlotte Hyundai responded

Hi, thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing South Charlotte Hyundai!

June 19, 2021

I took the car to the dealership and the next day the car is having one of the same issues I took it in for. More

by Jibril616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Jun 20, 2021 -

South Charlotte Hyundai responded

Hi, it really means a lot to us that you took the time to write such a positive review about South Charlotte Hyundai so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 07, 2021

Took a little long for an oil change and a tire rotation in my experiance, but the Technician(Bob I think) was amazingly friendly and helpful. More

by Hugh Jass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Jun 08, 2021 -

South Charlotte Hyundai responded

Hi Hugh, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2021

Excellent Service and friendly staff, 10/10 would recommend coming and getting my car worked on. Every visit is better than the last. Lightening fast service! More

by Elias_gomezJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Cueto
Jun 03, 2021 -

South Charlotte Hyundai responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose South Charlotte Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 06, 2021

WORST EXPERIENCE EVER!!! Buyer be ware they will try to scam you and get more money. Even if you have agreed on a price in writing. Once they pull your credit and you give them all your info the GM will te More

by adriannegrete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Mar 08, 2021 -

South Charlotte Hyundai responded

Hi Adriannegrete, thanks for reaching out to us. Our team at South Charlotte Hyundai is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (980) 224-5870 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

February 26, 2021

I was very much happy with the service which was provided, but most importantly Crystal’s commitment to customer satisfaction was beyond reproach. Thank you! More

by Hyundai Samurai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
Feb 27, 2021 -

South Charlotte Hyundai responded

Hi, thank you for your great feedback! Our team here at South Charlotte Hyundai sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2021

Why did I not remember how this place humiliate loan applicants. My husband and I tried to apply for a car 5 years ago and they were so rude and unprofessional just because we did not have enough money More

by merlgabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Managers have super ego a d unprofessional
Feb 20, 2021 -

South Charlotte Hyundai responded

At South Charlotte Hyundai, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. We're sorry to hear that you and your daughter had such a negative experience with us. Please reach out to us at (980) 224-5870 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

February 08, 2021

Helpful on keeping me up with what my car needs, give me tips and information on how to take better care of my car. Good at making plans to break up service costs More

by Eggboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Liske
Feb 10, 2021 -

South Charlotte Hyundai responded

Hello, we're glad to hear our staff took such great care of you! Here at South Charlotte Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 05, 2021

I received a Professional and acknowledgeable customers service during my visit. Every employees were friendly and they were wearing masks. There were hand sanitizer available. More

by oceanfish99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Peake, Xzavia Boykin, Cam Hudson
Feb 09, 2021 -

South Charlotte Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!