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South Coast Toyota

Costa Mesa, CA

4.3
296 Reviews

1966 Harbor Blvd

Costa Mesa, CA

92627

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Showing 296 reviews

April 10, 2022

It’s a terrible time to buy a car both with inventory (supply chain shortage, inflation, etc…) but Padra did a great job scourcing & delivering a great car. Kudos to him More

by Gaetan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Padra
Apr 11, 2022 -

South Coast Toyota responded

Gaetan, We appreciate your feedback and we're happy to see Padra worked hard to help get you into the vehicle you deserve. We hope it's treating you well thus far and welcome to our South Coast Toyota Family. Regards, Heather Palmer hpalmer@southcoasttoyota.com

March 19, 2022

I spoke to the flea manager the price on car. com is not the same price with the fleet manager told me he marked up the price 12% over the price on car.com More

by Hello Nissan
Recommend Dealer
No
Employees Worked With
Fleet manager
Mar 21, 2022 -

South Coast Toyota responded

Transparency is very important to us here, which is why we appreciate you taking the time to share this. I would like to learn more about who you spoke with and what you were told, so we can make sure that our online listings are reflecting accurate pricing. Please contact me when you have a moment to discuss this further. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 27, 2022

Was looking for a Corolla cross Bill send me email to make appointment I got to dealer and he told me let me check if I have one I drove all the way from San Juan Capistrano for nothing all that I got wa More

by guillermo C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill McQuown
Feb 28, 2022 -

South Coast Toyota responded

Guillermo, We understand your time is valuable and it was not our intention to waste it. I'd like to learn more about this, so we can make sure something like this doesn't happen again. Also, I'd like to see if we are able to find a Corolla Cross for you. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

February 03, 2022

We had wonderful customer service especially from Jeff Locastro who went above and beyond to ensure that we received the vehicle we wanted. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Locastro
Feb 04, 2022 -

South Coast Toyota responded

Julie, We're lucky to have Jeff on our team, as he's always going above and beyond to make sure that our valued customers are receiving the best service possible. Congrats on your new ride and welcome to our South Coast Toyota Family. We're looking forward to seeing you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

January 20, 2022

Everyone was just great! They even washed the car. It all went very quickly. Thanks More

by Engtch13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Potter
Jan 21, 2022 -

South Coast Toyota responded

It's a pleasure to see you had a prompt and quality experience and we're glad you drove home satisfied. We hope your vehicle's running like new and we look forward to seeing you here at your next service visit. Thank you for this 5-star review. Regards, Heather Palmer hpalmer@southcoasttoyota.com

November 30, 2021

AJ and Keven were amazing! I highly recommend them both! I bought my new Highlander from them and couldn’t be happier. Thank you! More

by Volvotorch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Kevin McDonald
Dec 01, 2021 -

South Coast Toyota responded

Congrats on your new Highlander and welcome to the family! We're so happy to see that AJ and Kevin did a great job getting you into the Toyota you deserved and you drove home happy. We can't wait to see you here at your first service visit. Hope all is well. Regards, Heather Palmer hpalmer@southcoasttoyota.com

October 06, 2021

I am on my 2nd Prius both of which I purchased from South Coast Toyota. Have been going to them for many, many years. I wouldn't take my car anywhere else. They are honest, knowledgeable and informative. And More

by scampbell0128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 07, 2021 -

South Coast Toyota responded

Thank you so much for being part of the family. We're lucky to have you as a valued customer and happy to see our team did a great job getting you into another Prius. We hope you're loving it thus far and we can't wait to see you here at your next service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

August 25, 2021

Sold me a Tacoma with some body damage and a horrible alignment.. I tried to bring it back to exchange it for a different truck since the head manager said they would do that for me but the dealer wanted More

by donovanchristianbjj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
June 13, 2021

All the employees I came in contact with were polite, informative and knowledgeable. I love my new Camry/hybrid and it took a long time More

by Eileen Falvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Scott Ferguson, Kevin McDonald
Jun 14, 2021 -

South Coast Toyota responded

Eileen, We're happy to see that you had a great experience with our team and you drove home happy in your new Camry Hybrid. Welcome to our South Coast Toyota Family and we can't wait to see you here at your first service visit. Regards, Heather Palmer hpalmer@southcoasttoyota.com

May 19, 2021

Bad attitude wouldn’t honor my last oil change never going back wasted my time gave me the run around and tried to charge me for something they said it would be under warranty More

by Eddie24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Bailey, Scott Ferguson, Bill McQuown, Gary Alred, Paul Stoenescu, Dennis Fritchman, Tony Nguyen, George Youssef, Armando Cervantes, Fred Potter
May 20, 2021 -

South Coast Toyota responded

Eddie, We're discouraged to read about your recent service experience. Please contact me when you have a moment to speak, as I'd like to learn more about what transpired and see what we can do to resolve this issue. I look forward to speaking with you. Regards, Heather Palmer hpalmer@southcoasttoyota.com

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