South Colorado Springs Nissan

Could not be more pleased!!! Steve and his team were nothing short of amazing! I've spent a few years in the car business and was very skeptical of a large dealership. Upon arriva Steve and his team were nothing short of amazing! I've spent a few years in the car business and was very skeptical of a large dealership. Upon arrival we were treated with th upmost respect. We were on a budget, looking for a nice used vehicle. They got me the car I wanted with an extended warranty while still keeping me under budget! I've been a subaru snob since moving to Colorado but after driving an awd nissan I was sold!! From beginning to end I have nothing but praise for Steve and his team! Customers for life!!! More

Love Nissan I get all my vehicles serviced there and they are mot nissians. I love how friendly they are and the quality of service I am always given. They always I get all my vehicles serviced there and they are mot nissians. I love how friendly they are and the quality of service I am always given. They always try to get me the best price on my parts and service!!! More

I Love Nissan South Colorado Springs I can't praise Nissan enough. They have been so good to me since I bought my Juke from them two years ago. I get all my oil change, tire work done t I can't praise Nissan enough. They have been so good to me since I bought my Juke from them two years ago. I get all my oil change, tire work done there. I recently popped in for an oil change and they told me there was a voluntary recall on my timing chain and they gave me another Juke loaner car while they fixed it and a free oil change. When I drove away, I had a tear in my eye because I Love Nissan So Much. Thank you for taking care of me like I was family! More

Can't be trusted My wife needed to replace her car which was totaled when another driver ran a stop sign and crashed into hers. Price was a consideration because I am My wife needed to replace her car which was totaled when another driver ran a stop sign and crashed into hers. Price was a consideration because I am retired and disabled, and she will be retiring in a couple of years. We specifically wanted a 4/all-wheel drive vehicle because we live in a rural area (Calhan) and the roads are bad in the winter. They had a 2002 Volvo XC that appeared to be in good condition except for a broken headlight assembly. They said the vehicle had been thoroughly inspected, and that the power steering pump needed to be replaced. I did not see that as a major problem as they reduced the price to partially cover that cost. What they didn't say was that they had not really inspected the vehicle. Our repair expenses are now in the range of $4000 to make it safe to drive. Repairs we knew about and anticipated: power steering pump headlight assembly Hidden problems that we couldn't anticipate (we had it inspected elsewhere before purchase): rack & pinion struts (the pistons were floating free) front differential (no lubricant) oil had not been changed, was long overdue These repairs still need to be done when we recover from the above: brake fluid is contaminated and needs to be flushed brakes pulsing (rotors warped?) There is no possibility that they even looked at the car, much less thoroughly inspected it. There is also no possibility that I will ever do business with them again. This dealership was recommended by my insurance company, and I am providing this information to them. More

Great Service I am always pleased with the level of Service I get from South Colorado Springs Nissan. They are always willing to do what is required to get the job I am always pleased with the level of Service I get from South Colorado Springs Nissan. They are always willing to do what is required to get the job done correct and as easy as possible. I am willing to pay the little bit extra because of the excellent customer service I receive. More

Treated a soldier in a bad spot well I wanted to let anybody considering South Colorado Springs Nissan, to deal with their online department. I'm a Fort Carson soldier back from Afganista I wanted to let anybody considering South Colorado Springs Nissan, to deal with their online department. I'm a Fort Carson soldier back from Afganistan andrecently went through a divorce that left my finances tattered. I saw a car online and chatted with their online chat service. A few minutes later I get a email from their Director of the Dept. (It was a Sunday, so it was impressive he actually checks his emails, most dealers will not answer you on a Sunday)I called him on his personal cell he provided and we set up a time for me to come in, I was initially not wanting to but Brent said to go online fill out a credit app, and we will set up a meeting with his finance dept to personally see what we could do. He mentioned about how he along with every other sales manager and the owner were all ex Army NCO's. I had shopped at McCloskey and Bob Penkhus Mitsubishi before but they could only get me approved with 4k down. The next day a Monday A nice sales lady named Jessica called me to go over my application before they ran credit (imagine that a dealer that wont just blindly run credit) I gave the go ahead and we set up time the next Sat to come in. When I got there I met Brent who warmly greeted me, He explained Jessica had a client that was taking longer thaen expected but he had her partner in the Internet Dept Daniel Holmes help me, he explained that the Internet Dept worked as a team and didnt worry about who got credit ( which I thought finally, car salesmen that dont worry about commision) Daniel know his Nissans and I felt even though my credit wasnt the best I was being treated like a millionaire. Daniel sat me down and we discussed my budget, we quickly determined that the car I came in wouldnt work as far as keeping a low down payment. At that point I was feeling like here we go again. Daniel explained they had programs on new Nissans that work for people in my situation with only $500 down if I finance thru Nissan finacing. I asked what my payments would be, and he brought over his finance guy that got me approved Eric Roybal. Eric explained how my credit could be improved if I got certain things done or settled and worked to get a low payment, he had get my LES and phone bill and I saw him personally call the bank underwriters. He worked hard. While this was going on Mark from Woodmen Nissan called me three times with the standard "get their price and we will beat them by $500 line" I caught Brent in the hallway and told him this and he didnt bash them or start begging for the sale but said " I understand you want a good deal, but I will say this we are the only Nissan dealer in the Springs that has a A rating from the better business bueru, I would seriously research before doing business with them esspecially on a verbal quote when you told them you are here." I checked on my phone at the bbb website and South Colorado Springs Nissan has a A rating and the Woodmen store has a F. That sealed it in my mind. In the end Daniel Holmes spent 45 minutes showing me how every thing worked and set up my iPhone to the Bluetooth and made me feel like I mattered as a customer. As a young female E-3 in a bad spot I would definetly recommend these guys and just deal with their Internet Dept. I got my plates from the DMV today!!!!! More

Anytime I have service all the service Reps and Techs are very polite and knowledgeable about my vehicle.they always make me feel comfortable and explains my service to me. very polite and knowledgeable about my vehicle.they always make me feel comfortable and explains my service to me. More

Nice people in sales and service, worked with me on a used truck problem, and they did not even sell me the truck! Were involved and cared about my problem. Highly recommended used truck problem, and they did not even sell me the truck! Were involved and cared about my problem. Highly recommended More

we were welcomed by Zack and he did not pressure us or hassle us into any car. He took his time and showed us multiply cars. He fully explained all the details and features available. Once we narrowed dow hassle us into any car. He took his time and showed us multiply cars. He fully explained all the details and features available. Once we narrowed down the choice to a hand full of choices, Zack introduced us to Eric. Eric explained to us the financial breakdown of each vehicle with multiple options. We needed a few days to look at our personal fiancés with our bank. Zack and Eric promptly follow up with us each day to let us know the status of the vehicles that we where interested in. Once we confirmed our fiancés with our bank, we call Zack to arrange a time to meet. Zack and Eric went out of their way to look at another dealership when the truck that we were interested in was not in the color that we wanted. Eric was able to arrange for Zack to personally bring the truck to the dealership for our inspection and purchase. Eric and Zack work with us during our lunch break to start all the paperwork. After work we returned to finalize the paperwork and pick up the truck. The truck was cleaned, polished and had a full tank of gasoline!!! Eric had all the paperwork ready for signature to minimize the time spent that night. We met Chris Gallion, who had all our purchase paperwork highlighted, printed and ready for signature. He offered and took his time to explain to us options for extended warranty and service in detail. We decided to add a extra maintenance plan that would help us. Chris was happy to redo all the paperwork to add the extra service information onto the paperwork. We appreciate going the extra mile for us. In the end our overall service was not the horrible experience you get when you decided to look for a car. The SCSN dealership welcomed us not as customers or just a car sales.They took care of us like family and I would look forward to purchasing my next truck or car there. Thank you George and Roseanne More

Salesmen like Cody make the dealership! Service takes Salesmen like Cody make the dealership! Service takes forever, mechanics sluff off, takes minimum 2hours. Never return calls, till u get called to pi Salesmen like Cody make the dealership! Service takes forever, mechanics sluff off, takes minimum 2hours. Never return calls, till u get called to pick up! More