South County Dodge Chrysler Jeep Ram

Great Was there looking to buy a vehicle Great helpful fast service hope when I need service will be as excellent as my purchase experience was awesome Was there looking to buy a vehicle Great helpful fast service hope when I need service will be as excellent as my purchase experience was awesome More

Buyer Beware They claim to want to help you get out from being upside down but they only are on the inventory they need moved. I filled out an application on the D They claim to want to help you get out from being upside down but they only are on the inventory they need moved. I filled out an application on the Dodge website for a Challenger. I was contacted by Nate Koonce from South County Dodge. I explained to him we are very upside down due to previous dumping of land onto another and needed help. He says to come in let them appraise my trade, test drive and let them surprise me. Nate knew we were upside down however he was off the day so he says to ask for Bruce who has all my information. Bruce gives me to a new guy who I have to re-explain everything to. New guy comes back with a wholesale offer on my trade in. Now how can you help someone get for upside down offering wholesale? Did they even communicate or listen to my situation? Either way, stay away from this dealership! You surprised me all right. Surprised me by insulting me. I will not be back and recommend anyone who's reading this to go to one of the several other Dodge dealerships near them, plenty to choose from so they shouldn't treat people like this. More

Best auto buying experience ever Everyone was friendly, helpful and my wife an I felt no pressure. We actually purchased to vehicle for the figure that we had in mind before we arrive Everyone was friendly, helpful and my wife an I felt no pressure. We actually purchased to vehicle for the figure that we had in mind before we arrived at the dealership. Their original offer was a little higher than what we wanted to pay, but there was no haggling as they agreed to our offer. More

New Car Purchase After emailing with Bruce, was set up with Ken one evening. Ken found the car I wanted to review and we test drove it. They also appraised my trade After emailing with Bruce, was set up with Ken one evening. Ken found the car I wanted to review and we test drove it. They also appraised my trade in. Met with Ken a couple days later and completed the deal. It went well with no shenanigans like I'd experienced at other places. More

No resistence I did my home work first before shopping, so I knew what kind car I wanted, and how much my trade in value to expect. I experienced NO back in forth I did my home work first before shopping, so I knew what kind car I wanted, and how much my trade in value to expect. I experienced NO back in forth bartering. Right up front I received a high end trade value for my car, as I did before with another car deal in the years past with this dealership. After receiving my special ordered car, the salesman Tim Hard really worked well with helping me understand the new features of the vehicle. From start to finish the deal was an exciting experience buying a new car. More

Very good car buying experience Mike Courtois was very helpful and provided excellent customer service during my car buying experience. I would highly recommend Mike and South Count Mike Courtois was very helpful and provided excellent customer service during my car buying experience. I would highly recommend Mike and South County Dodge to anyone looking for a Dodge, Chrysler, Jeep or Ram vehicle. More

No need for games My wife and I came in on Labor Day to look at some closeout 2015 Grand Caravans that we had seen online. We were approached by Ryan O'Leary and offer My wife and I came in on Labor Day to look at some closeout 2015 Grand Caravans that we had seen online. We were approached by Ryan O'Leary and offered assistance. After explaining what we were looking for, he went back in and retrieved the keys to several vehicles. After looking around at a few of the vehicles, he accompanied us on a test drive. Ryan was knowledgeable about the product, and was very patient with us as we also had two of our children with us. After the test drive, I told Ryan he had what we wanted, I explained to him what we needed to pay and expressed to him that we were probably slightly upside down on our trade-in. I told him if they could make the deal happen for the amount that we could afford, we would purchase the car that day. He took us into the showroom and offered us some refreshments while he ran some numbers and had our trade-in appraised. Before we even began to talk about finance options, he spent time with us going over the whole deal and making sure we were getting all available discounts, rebates, etc. Only after all of the terms were set did we begin talk about financing. At no time did he try to get us into a more expensive vehicle by extending payment terms. Ryan was very accommodating and polite, not trying to add on a lot of extras after the deal had been agreed upon. After completing a credit app and getting approval, we went in to see the finance manager Joe. Joe was also very professional, making sure we understood all of the terms. Joe did try to sell us an extended warranty while doing our paperwork, but wasn't pushy or insistent in any way. We wound up paying exactly what we wanted, no added fees or extras that magically appeared on our finance agreement, with very agreeable terms and left as completely satisfied customers. Based solely upon the professionalism and courtesy of the employees I interacted with, I would give the dealership 5 stars. However, I would recommend perhaps a TV in the customer lounge and maybe a small area for kids to play in, as some other dealers have. It was labor day, the kids were out of school and they had to come with us. While I understand that it is absolutely not the dealership's responsibility to entertain children, there are going to be times when the whole family shows up to shop for cars and a small play area sure would have come in handy. No matter how efficient, the car buying experience always involves some waiting around. The only other comment is that while no one likes being bombarded by a pushy salesperson, it would have been nice to get some help a little faster. Part of this is no doubt due to the fact that the cars we were interested in were parked very far from the building and it may have taken some time for the sales team to even notice we were out there. I will most definitely go back if I'm ever shopping for another Chrysler product. More

Great experience We found a truck we wanted online and contacted the dealer. They were quick and very helpful and we were in and out very quickly with a new 2015 Dodg We found a truck we wanted online and contacted the dealer. They were quick and very helpful and we were in and out very quickly with a new 2015 Dodge Ram. More

7th Vehicle bought and still happy We have bought 7 vehicles from here now and always use their service department. It's nice to be able to walk in and the staff recognize you and be t We have bought 7 vehicles from here now and always use their service department. It's nice to be able to walk in and the staff recognize you and be treated like you matter. Our Salesman was new this time but very friendly and knowledgeable. They all tried hard to satisfy my wants. More