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South County Dodge Chrysler Jeep Ram

St. Louis, MO

4.3
1,562 Reviews

7127 S Lindbergh Blvd

St. Louis, MO

63125

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Showing 1,562 reviews

November 17, 2019

quick no pressure service Good friendly service with no pressure. Went in to look at used jeep. They didn't have any with the options we wanted but had a good deal on close out More

by FLOYDJ927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Brown
Nov 25, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi Floyd! Thanks for the 5 Star DealerRater Review! I am glad that Rodney was able to provide you with an excellent purchase experience and get you the perfect new Jeep! Thanks for the business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

November 17, 2019

Love my new Jeep! As a first time buyer, Dan and the rest of the staff made everything so seem less and stress free. Everyone was so kind and helpful and gave me the be More

by HAMILTON.NICHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Rebbe, Zijad Muminovic, Daniel Oliver
Nov 25, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi HAMILTON.NICHI! Thanks for the 5 Star DealerRater Review! I am glad that Dan, Zijad, and Taylor were able to provide an excellent purchase experience! Thank you for the business and we look forward to serving you in the future! Allen Masengill, General Manager 314-853-7020

November 15, 2019

Service writer was OK, but mechanical service was poor. When you bring your vehicle in for an oil change, safety inspection and tire rotation, wouldn't you expect the mechanic to check the tire pressure? Th More

by s michalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Nov 16, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hey s michalski. I am sorry that your experience here at South County Dodge left you with anything but a 5 Star feeling. Our goal is to always provide the highest level of customer service to each of our customers. I have passed this along to the management team, and would like the opportunity to discuss these things with you. Please feel free to reach out to me directly at your earliest convenience. Allen Masengill General Manager (314) 853-7020

November 14, 2019

I know everything is done right when I check my car in Although it is difficult for me to actually speak with the service reps sometimes, I appreciate that they take care of my vehicle and complete it with More

by joy.chapman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stock
Nov 15, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi Joy! Thanks for the 5 Star DealerRater Review! I am glad that Bill and our entire service department is able to make this process easy for you and provide a high level of customer service. Thank you for the business and we look forward to serving you in the future! Allen Masengill General Manager (314) 853-7020

November 14, 2019

Unsatisfied Once you make a purchase you are no longer important has been my experience. From not being able to schedule an appointment online or by speaking to More

by djefferson318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Kuske
Nov 15, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi djefferson318. I am sorry to hear that your experience here at South County Dodge left you with less then a 5 Star Feeling. I would like to pass this along to the management team and have someone reach out to you to discuss what happened. I also invite you to reach out directly to me so we can discuss what happened and find a way to improve. Please reach out at your earliest convenience. Allen Masengill General Manager (314) 853-7020

November 13, 2019

Great customer service Had the best customer service. Everyone was so nice and helpful. The weather was nasty but everyone was in a good mood and wasn’t bothered with me com More

by ambertaylor813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 15, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi Amber! Thanks for the 5 Star DealerRater Review! I am glad to hear that Mike Riley and the entire service team were able to provide you with the highest level of customer service, even though the weather was not fun! Thanks for the business and we look forward to serving you in the future! Allen Masengill General Manager (314) 853-7020

November 13, 2019

Great service My day started off around 7:15 dropping off my new Jeep Cherokee for a perma coating. I received a Dodge Charger as a rental vehicle while mine was b More

by GLOECKNERDK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure whom the service man was who checked me in.
Nov 15, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi GLOECKNERDK! Thanks for the 5 star DealerRater Review! I am happy to hear that our entire service team was able to provide you with an excellent experience. The Charger tends to surprise most people in the snowy weather, and I am glad it worked well for you! Thanks for the business and we look forward to serving you in the future! Allen Masengill General Manager (314) 853-7020

November 12, 2019

Oil Change Ryan did a great job with the service of my Jeep Compass. It was done in a timely manner and I was really happy with the job. More

by corydehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Neidhard
Nov 12, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi Cory! Thanks for the 5 Star DealerRater Review! I am glad to hear that Ryan was able to provide you with the highest level of customer service! Thanks for the business and we look forward to serving you in the future! Allen Masengill General Manager (314) 853-7020

November 12, 2019

Did not disclose fees before work They did not disclose a fee to just evaluate the vehicle, did not call to discuss repair charges and left me for 48 hours in rental car instead of 24 More

by dixonr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Nov 12, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi dixonr7. I am sorry to hear that your experience here at South County Dodge left you with less then a 5 star feeling. Our goal is to always make sure we are being transparent with our customers. I have passed this along to the management team so they can discuss your experience with you. If you would like, feel free to reach out to me directly as well. Allen Masengill General Manager (314) 853-7020

November 12, 2019

Mike Riley was awesome!! This was the first time I used the Express Lane Service at South County Dodge. Mike Riley was the service representative and he was not only very kno More

by elben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Riley
Nov 12, 2019 -

South County Dodge Chrysler Jeep Ram responded

Hi elben! Thanks for the 5 Star DealerRater Review! I am glad that Mike and the entire service team were able to provide you with the highest level of customer service. We do feel very lucky to have Mike on the team! Thanks for the business and we look forward to serving you in the future! Allen Masengill General Manager (314) 853-7020

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