South County Dodge Chrysler Jeep Ram
St. Louis, MO
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quick no pressure service Good friendly service with no pressure. Went in to look at used jeep. They didn't have any with the options we wanted but had a good deal on close out Good friendly service with no pressure. Went in to look at used jeep. They didn't have any with the options we wanted but had a good deal on close out 2019 new ones. So we ended up with a new one. Rodney Brown was very pleasant to work with and had a good sense of humor and made it easy to work with. The finance guy was great as well. More
Love my new Jeep! As a first time buyer, Dan and the rest of the staff made everything so seem less and stress free. Everyone was so kind and helpful and gave me the be As a first time buyer, Dan and the rest of the staff made everything so seem less and stress free. Everyone was so kind and helpful and gave me the best buying experience I could hope for. More
Service writer was OK, but mechanical service was poor. When you bring your vehicle in for an oil change, safety inspection and tire rotation, wouldn't you expect the mechanic to check the tire pressure? Th When you bring your vehicle in for an oil change, safety inspection and tire rotation, wouldn't you expect the mechanic to check the tire pressure? The very next day the low tire pressure reminder began flashing on my dash. I also own a 2018 Toyota highlander, when I bring that in for service it comes out with a clean car wash. That's service. More
I know everything is done right when I check my car in Although it is difficult for me to actually speak with the service reps sometimes, I appreciate that they take care of my vehicle and complete it with Although it is difficult for me to actually speak with the service reps sometimes, I appreciate that they take care of my vehicle and complete it within the timeframe they said. More
Unsatisfied Once you make a purchase you are no longer important has been my experience. From not being able to schedule an appointment online or by speaking to Once you make a purchase you are no longer important has been my experience. From not being able to schedule an appointment online or by speaking to a person about an oil change, to being given the wrong information during the sale or when I questioned it. Coming with for black rims and leaving with 3 to just not being heard. More
Great customer service Had the best customer service. Everyone was so nice and helpful. The weather was nasty but everyone was in a good mood and wasn’t bothered with me com Had the best customer service. Everyone was so nice and helpful. The weather was nasty but everyone was in a good mood and wasn’t bothered with me coming in on a bad day. More
Great service My day started off around 7:15 dropping off my new Jeep Cherokee for a perma coating. I received a Dodge Charger as a rental vehicle while mine was b My day started off around 7:15 dropping off my new Jeep Cherokee for a perma coating. I received a Dodge Charger as a rental vehicle while mine was being serviced. It was snowing and I was hesitant about driving this car home, get gas, and then drive back to dealer. It however handled very well. Awesome 1st experience. More
Oil Change Ryan did a great job with the service of my Jeep Compass. It was done in a timely manner and I was really happy with the job. Ryan did a great job with the service of my Jeep Compass. It was done in a timely manner and I was really happy with the job. More
Did not disclose fees before work They did not disclose a fee to just evaluate the vehicle, did not call to discuss repair charges and left me for 48 hours in rental car instead of 24 They did not disclose a fee to just evaluate the vehicle, did not call to discuss repair charges and left me for 48 hours in rental car instead of 24 that was discussed. More
Mike Riley was awesome!! This was the first time I used the Express Lane Service at South County Dodge. Mike Riley was the service representative and he was not only very kno This was the first time I used the Express Lane Service at South County Dodge. Mike Riley was the service representative and he was not only very knowledgeable about proper maintenance to keep my van running smoothly for many years to come, he was also very friendly. You are very lucky to have Mike on your team!! More