South County Lexus

Jason Thomas did an absolutely outstanding job helping me to purchase my new Lexus. He was courteous, informative, friendly and knowledgeable. I called many dealerships, but Jason provided exactly what I wan to purchase my new Lexus. He was courteous, informative, friendly and knowledgeable. I called many dealerships, but Jason provided exactly what I wanted in a very straightforward and honest way. The car was ready when he promised and was perfectly detailed. I would definitely recommend South County Lexus to friends or family, and will look forward to purchasing from Jason in the future. More

Appreciate that Eric checked on prices of tires and options for me. I was impressed that the service was completed by 11am when I dropped it off at 7:30AM. This allowed me to pick it up during my lunch options for me. I was impressed that the service was completed by 11am when I dropped it off at 7:30AM. This allowed me to pick it up during my lunch. More

It was such a pleasure dealing with Robbie Steponovich . She was a good listener to hear my needs and act on them and patient as I needed time to decide. I visited many dealerships, found many nice cars, bu She was a good listener to hear my needs and act on them and patient as I needed time to decide. I visited many dealerships, found many nice cars, but found nothing that could top the Lexus 350 and none as caring and professional at Robbie. She closed the deal! More

Exceptional , dedicated , courteous , consummate service rendered by Tom Cruz , Bob Grey , Ryan Imp and all during my visits (culminating in the purchase of a 2013 / 9424C RX 350 5 -Dr SUV ) at South Count rendered by Tom Cruz , Bob Grey , Ryan Imp and all during my visits (culminating in the purchase of a 2013 / 9424C RX 350 5 -Dr SUV ) at South County Lexus of Mission Viejo , Thank you , Herman Luchs More

My service rep, Ronnie, took great care of my car and myself. He caught a recall on the transmission power module I was not aware of and your technician found a leak and crack in the radiator which would myself. He caught a recall on the transmission power module I was not aware of and your technician found a leak and crack in the radiator which would have been bad had it continued. Not only that, Ronnie was able to save me about a hundred dollars. Thanks! Also, thanks for being able to take me about an hour earlier than my appointment time with my loaner ready. More

Service department damaged my car during service, tried three times to fix it and made it worse, and every time they tried to fix it they spent the least amount of effort possible. As a result my insurance three times to fix it and made it worse, and every time they tried to fix it they spent the least amount of effort possible. As a result my insurance company had to pay for repairs. Daniel Garza was polite and professional, David Gee was personally courteous but rude in that he would not return phone calls or use his position in the dealership to get the problem fixed. More

I used to go to Tustin Lexus that we bought 3 cars through. I will never go back. I have referred several people to Ron. He is the best!! Being a single mom I can't always do the maintenance my car ne through. I will never go back. I have referred several people to Ron. He is the best!! Being a single mom I can't always do the maintenance my car needs all at once. He prioritized what is most important and makes me feel safe in my car. I had an ongoing problem for a couple years and after about 4-5 visits to Tustin on a car that was fairly new they told me nothing was wrong. I took it to South County and it was a major recall that solved the problem!! More

Truly outstanding service doesn't quite describe my experience adequately enough. Eric Parker was absolutely awesome. I came in unannounced with what turned out to be a nail in my tire. Eric greeted me experience adequately enough. Eric Parker was absolutely awesome. I came in unannounced with what turned out to be a nail in my tire. Eric greeted me like an old friend, wrote up my order and had me in a loaner car within about 12 mins. One of my colleagues was with me and she was blown away with the "Lexus Way" of doing business. So hopefully she will be a future Lexus owner. Thanks again for truly awesome service! More

Incredible service as always. Service quality was one of the main reasons I sold my BMW and bought a Lexus. The service at this dealership continues to demonstrate that it was the right decision! the main reasons I sold my BMW and bought a Lexus. The service at this dealership continues to demonstrate that it was the right decision! More

I drove over an hour away to go to this dealership because they were so much more friendly than the one just 10 min from my house. The dealership was very clean. They offered us water and snacks sever because they were so much more friendly than the one just 10 min from my house. The dealership was very clean. They offered us water and snacks several times. They are super professional. I was very happy. More