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South County Lexus

Mission Viejo, CA

4.3
1,772 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,772 reviews

June 06, 2021

My salesman JR was awesome I have always had Mercedes and this is my Lexus and because of JR I will only buy Lexus and from JR !! More

by mrod262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Jun 07, 2021 -

South County Lexus responded

Thank you for your positive feedback! We're thrilled you are so pleased with one of our associates!

June 02, 2021

First of all South County Lexus dealership is OUTSTANDING! This is our 4th Lexus we have purchased from South County Lexus. J. R. our sales associate) was extremely courteous and professional. More

by Roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Hans Ham
Jun 03, 2021 -

South County Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! We hope you enjoy your purchase, Roger and Elaine!

June 02, 2021

I have the pleasure of being served by J.R . He was awesome and was a great example the quality SoCal Lexus lives by! He took his time even though I came in at closing and treated me like it was mid-da More

by Stepf33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Jun 03, 2021 -

South County Lexus responded

Thank you for your positive feedback!

June 02, 2021

We just purchased our 10th Lexus product from this dealer. Why, because they have JR (Jeffery Rawitch). He always gives the most personalized service possible. Well, he even personally delivered our 2 More

by yahooey55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch
Jun 03, 2021 -

South County Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. Thank you for being such a loyal customer!

May 17, 2021

Mathew was very friendly, extremely helpful and just nice. He made my car buying experience a breeze! I will definitely be back to use the service department and for any future car purchases. More

by Bweir74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
May 17, 2021 -

South County Lexus responded

Thank you for taking the time to share! Mathew is a fantastic member of our team, and it is great to hear that he went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at South County Lexus!

May 15, 2021

What an exceptional experience we had with JR!!! He is now part of our family, he was like working with a friend, he was VERY knowledgeable and very helpful in explaining how everything works in our new 2 More

by karenreno25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augie in car parts, Jeffrey Rawitch
May 17, 2021 -

South County Lexus responded

Karen - thanks for the 5-star review of South County Lexus! It is wonderful to hear that JR helped you into a 2021 Lexus RX 350 that suits your needs. On behalf of all of us here, congrats and safe travels!

May 14, 2021

Solid deals no haggle...great rates for L certified vehicles. Very happy with my experience with the internet manager Tamer Youssef. Vas very upfront. They offer a great extended warranty with unlimite More

by Jesus.Villalobos62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamer Youssef
May 17, 2021 -

South County Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tamer and our team took good care of you here at South County Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

May 17, 2021 -

Jesus.Villalobos62 responded

Our pleasure to made a business whit you guys, and we will recommend your dealer to our friends .... thanks again

May 04, 2021

My husband and I are grateful for the professionalism and service that we received during our purchase at South County Lexus. JR and Hans were wonderful to work with! More

by Catherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Hans Ham
May 05, 2021 -

South County Lexus responded

Catherine, congratulations to you and your husband on your new vehicle! We are thrilled JR and Hans made your experience a five-star one. Thank you for giving South County Lexus your business!

April 21, 2021

I had an excellent experience working with Ted—just bought our third Lexus from him and plan on two more for family members. The dealership is extremely helpful and friendly, and I highly recommend So More

by Anitanadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Bokhari, Ryan Hanson
Apr 22, 2021 -

South County Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ted took such good care of you here at South County Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

April 21, 2021

JR aka Jeffrey was stellar!! From the initial phone call this morning when JR picked up the phone to the very last moment with him I felt so cared for!! He was extremely professional, kind, and thorough. He More

by nina.rucci
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rawitch, Ryan Hanson
Apr 22, 2021 -

South County Lexus responded

Nina - What a fantastic review! It's wonderful to hear that from start to finish JR delivered five-star service. "Professional, kind, and thorough" are all words we love to see and we are delighted that he guided you through the car-buying process with respectful service. Our team at South County Lexus is grateful for your business and support. Thank you so much! We hope that you absolutely love your new vehicle and we look forward to assisting you in the future.

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