South Dade Kia

Great service friendly staff made service visit exceed my expectations and informed on car updates ... car service to mall and back to enjoy meal while Car light being addressed expectations and informed on car updates ... car service to mall and back to enjoy meal while Car light being addressed More

Overall great experience besides one hiccup mentioned below. Everyone from the reception desk, sales team especially (Cherris),finance team (Daniel merejildo) and management showed luxury service and ama below. Everyone from the reception desk, sales team especially (Cherris),finance team (Daniel merejildo) and management showed luxury service and amazing hospitality!!! I do recommend and will definitely come back! Stopped by to look at the Memorial Day specials that the dealership had advertised on the front page of their website. I had called ahead multiple times to confirm that the special was still available and that they still had inventory on the three cars. I was told that everything was available and the special is still good. Once getting to the dealership/which is an hour away the only car actually available out of the 3 happened to be the Kia k5. Which was the most expensive out of the 3 (309 a month 0 due at signing). After test driving the car and confirming that the special was available on the car (0 down 309 a month) I went ahead and continued the process which was to fill out a credit application. Once the credit application was ran and I was approved I was then told that the car is actually 366 a month and not 309 since it’s a 2022 and not a 2021. They also said they don’t have any 2021s available which meant the special wasn’t available. After speaking with the manager, expressing my frustrations feeling like I got bait and switched after they decided to run my credit. I was then told that they would honor the special for the 2022 k5 model. After that hiccup, the process was smooth and the customer experience was amazing. After all is said I would continue to come here for my future car endeavors. More

Jason Castro was very professional. He helps me in my decision and he was very patient with me throughout the process. Excellent customer service from him. decision and he was very patient with me throughout the process. Excellent customer service from him. More

Excelente atención y servicio y el mejor asesoramiento y estudio de las mejores opciones de vehículos que se adaptaran a nuestras necesidades y posibilidades de pago estudio de las mejores opciones de vehículos que se adaptaran a nuestras necesidades y posibilidades de pago More

Service Department was great. They even offer me a Chimi burger which I don't even know what it was but it was delicious. Thanks burger which I don't even know what it was but it was delicious. Thanks More

Very unprofessional. Very unsatisfied. The service department doesn't know anything about Kia's.. I wouldn't buy a car from this dealership and I wouldn't recommend it. There's way better dealers out department doesn't know anything about Kia's.. I wouldn't buy a car from this dealership and I wouldn't recommend it. There's way better dealers out there. More

South Dade Kia offered me excellent customer service. The establishment was pleasant to be in and the Sales representative made sure I got what I was looking for while selecting the vehicle of my choise The establishment was pleasant to be in and the Sales representative made sure I got what I was looking for while selecting the vehicle of my choise. More

Great staff, they do their best to try and work with you. They try and understand your current situation and find the best deal for you. They try and understand your current situation and find the best deal for you. More

Best customer service I’ve received from a sales man.Thanks Jason & Adam.Will definitely recommend you guys great job.Thanks you guys great job. man.Thanks Jason & Adam.Will definitely recommend you guys great job.Thanks you guys great job. More

Daniel and Aldo were awesome to work with, it was a very smooth process from beginning to end. Really appreciated them working fast and answering any questions or concerns I had. smooth process from beginning to end. Really appreciated them working fast and answering any questions or concerns I had. More